Customer Ratings & Reviews

Geak squad there very nice . They work very professional

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

Very nice to have that reassurance that if my product does go out, I have this that can help

This is a great product to have and I’m glad that Best Buy still offers some type of coverage.

Great is the WORD for it.Awesome is best buy and all its good products thats affordable to all budgets.You get your moneys worth when you hire geek squad.They are very smart.

I love it. It was easy to set up and looks great!

It’s an amazing experience to be a part of Best Buy.

Geek squad protection is one of the best! Always helps when I need it.

I’m very grateful that I purchased this warranty or else I’d be out of almost $700. It was a simple process, I just took my litter robot 3 in and they refunded me the money and protection plan through geek squad, and I was able to buy another litter robot 4 with another geek squad protection plan, and it will be delivered to my house in a few days. Plus everyone was so nice when I came in, a fast process and wonderful customer service!

At Best Buy we always purchase warranty on big items. If they quit working during covered period, BB is the best. They give u what u paid to buy another one to replace item.

Definitely great to have but it doesnt cover TV screen damage which is not good.

Definitely great to have but it doesnt cover TV screen damage which is not good.

So far muh of the support given by the Geek Squard is very good and havig this helps allot where there are some devices have a year or 2 warranty but this extends the warranty with Bestbuy a little longer.

Its good but my away blinking light's and sometimes it does not detect my cat away goes to the red light blinking, its ok but I have to get my hands dirty!

Very reliable and works perfectly Best Buy got the best electronics accessories in the world

We love this group th hve heled us several times thank you all

Hopefully I won’t need it but definitely purchased it just in case!

I enjoy purchasing the additional warranties on products I buy at Best Buy. It puts my mind at ease that I will get the full use out of the products that I buy. I have never had a problem with any of the purchases that I have made, but it is a nice feeling knowing that if there ever is a problem, that it will be resolved.

The ability to buy in store or online and have the issue resolved at a nearby BestBuy is an awesome experience.