Customer Ratings & Reviews

Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

I love the fact that geek squad always has your back for anything and everything

I went from playing on a regular tv with 1080p to playing on this monitor. It’s literally life changing. Crispy clean image while playing on my Xbox series x

Always helpful and friendly. One of the main reasons I purchase most of my electronics through Best Buy

Excellent monitor, have had no issues with it. I have regularly on it. Colors are superb, and there are not any after images as well.

Thanks to the protection plan. I would have a hard time dealing with the issue of my ~$1500 monitor if I hadn't had the Geek Squad service. This gives me confidence to get more Best Buy products because so far the protection plan works well to protect the products.

This is an amazing monitor, the color is vibrant, worth every penny.

I have not had to use this services, but always have had a good experience with best buy

Anytime I purchase electronics from Best Buy, I have to get the protection plan because they take such good care of you if something goes wrong.

Used this for a TV that ended up failing just before the warranty expired. No replacement was available so they payed me out and let me keep the TV. However, the payout was pro rated and not a payout on what I had initially spent. This still seems odd to me. I believe the TV was 2200 new and they payed something like 1200 4 years later.

Monitor protection plan is worth it for the peace of mind.

Let me exchange for an item of equal value. Excellent customer service, shoutout to anthony

I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!

Geek Squad warranties are pretty good though can be costly for certain items.

Great to have and have already used! An absolute necessity in my option to anyone purchasing electronics.

Warranties are great here. I know if I have any problems it gets handled quickly. I've used it on other items. Very pleased with the process. They also keep track of your warranties on their system. If you forget that you have a plan, they will be able to verify.

Geek squad protection plan is a must. I wouldn't purchase anything without it if it is offered. More often than not, it will end up getting used. 100% recommend.

terrific bargain about coverage and excellent service

Haven’t had to use it yet(luckily) but it is great peace of mind knowing if it should fail, Geek Squad will be there to fix the issue!

Returned a monitor due to a bad pixel approx. two years after purchase & had no issues being made whole. Those who have had issues, I’d say you just had a bad experience/staff member.