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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4287 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 4,288 reviews
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I always say it’s better to have it for when you need it then not have it and get screwed paying for it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestService ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service ever. Because their professionalism, I only purchase my electronics at Bestbuy. Great way to keep customers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a problem with geek squad except the price. It is more expensive than other options but extremely convenient to take things to Best Buy and get a new one or original value towards a new model

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not A good decision to buy Geek Squad for Monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Rip Off. Scam. Zero Need to purchase this; it will not cover anything that even just looks -like accidental damage -despite the sales clerk saying it would cover it like a small screen crack to sell me this useless insurance. 3 months into using the product - somehow a crack formed in the screen (i absolutely never touched it) but was told very dismissively by the Geek Squad tech they won't even look at it. the very lousy attitudes by geek squad techs at pentagon city is a different concern all together. Worse decision ever to go ahead with the recommended coverage plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Add it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every item I purchased I always buy the warranty peace of mind and its so easy just take the item and get a brand new onr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend on high end purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the replacement program a few times now and it's amazing. great value for the money~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always think it’s good to get this on big purchases just in case anything happens you can go to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hope I don’t have to use the plan it’s great knowing that I’m covered if there’s an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they take care of the customers needs for damaged items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy we were able to purchase a warranty for this item. Hopefully we won’t need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this kind of coverage, the benefits are good and many, peace of mind for a good while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended but wish it was a bit cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting product warrantees because you never know when something is going to happen. Wish the price was a bit cheaper though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go without provided your electronic purchases from bestbuy. With the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new monitor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and the easy pick up of the items I purchased from the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged - in transit?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I saw screen was damaged by the time I got back home and connected monitor. I will take it back to BestBuy next time I'm in the US for replacement. But video clarity was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. Don’t stress yourself when issues arrive. Make sure you have this addition to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GRATEFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have geek squad by your side in case of any trouble the warrant may not cover. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pelon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranty with everything I buy they never question you if anything goes wrong with your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is the best Ive had. Refresh rate is great for gaming. Easy hook up, plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for Eventual USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is always purchased with electronic products... cause more times than not it ACTUALLY is USED!

    I would recommend this to a friend