Customer Ratings & Reviews

Had some weird black and white lines all over my monitor and I went in and they replaced my monitor with a brand new one. Definitely recommend getting this warranty for an expensive monitor

Good coverage. Better to have some coverage due to an unfortunate situation.

excellent program everytime sometimes breaks I get a replacement. it is truly so amazing. please purchase this with your product

Who doesn’t like something new, always nice to have some insurance

Let me tell you a tale of Geek Squad extended warranties.... I had a Sony DLP 60" display years ago that developed a very green tinge. Come to find out it was a Sony defect in their product at the time. The first few repairs Sony covered the local repair shop and they came out and fixed the display. After that, we were on our own as the one year warranty had expired, but wait! We had purchased a Best Buy extended warranty at the time of purchase. The display broke two more times (same green hue issue and then the sound died), Best Buy covered both VERY expensive repairs no questions asked and the display then worked faithfully for the next 12 years till being retired a few years ago. I've been a fan of Best Buy extended warranties on select products every since.

They helped me when nobody else could! Thank you guys

I like the easy way to get an appointment; it saves time. And the service is always excellent.

I always have got the protection on bigger dollar items due to the chance of getting a item that is not working.

Winner here love it and getting this again for my grandson

Purchased extended warranty for an OLED monitor. The agent that helped me didn't pester me on buying other services, was in and out within minutes.

The agents were very helpful in helping me to understand what was wrong and how it can be fixed.

This is a must for all items purchased at Best Buy, Years ago I bought a Samsung Q70 75 inch TV without geek squad protection and horizontal lines came out and TV was damaged

Anytime I have problems with hookup or just questions about any items, they are so helpful and patient to make sure the customer has full use of their product.

Was very easy to use and got a new monitor with credit

If you are buying a gaming component or hardware, Always spend on your investment some money for minimal down time, So buy geek squad service plan and keep yourself worry free. In all honesty you never know when something would happen to your investment, a 4 years service plan is an awesome package. I love it and let all my friend and family purchase it. And if you buy a lot of PC components and hardware go ahead and buy the total tech and everything is covered.

I love electronics and Best Buy is my go-to source for all of my electronic needs. I need to return something they are very helpful and nice. Their team knows exactly how to take care of their customers.

thank you for your support and help, love geek squad

I have not had to use them yet, HOWEVER, I lived in AZ a couple of years ago and had a best friend that worked at a store, she didnt work geek squad but she is the one that brought them to my attention. They have NEVER let me down. From bringing laptops back to life, repairing devices, and trying everything they can to make us happy. I am beyond pleased with the Geek Squad!!!

Havent had to use the protection yet, but it seems like a no brainer. If anything goes wrong within the covered period, BestBuy replaces the item. Only time I would say not to buy it, is if the manufacturer warranty covers the GSP period

Have yet to use it but always help with broken items