Customer Ratings & Reviews

Fantastic monitor, was my first ever OLED. Geek Squad helped me picked the perfect one

I bought my new monitor from best buy specifically because of geek squad and the extended warranty. I had heard so many horror stories about the samsung monitors that i was a little eerie about getting one. But it was what i needed, getting the 4 year protection made me feel much better about it.

Luckily I haven’t had to use it yet, but it seemed reasonably priced

Amazing support from a quality service. Very happy this was included with my product

ALWAYS. GET. THE. WARRANTY. I've shopped with Best Buy for a long while. Geek Squad is always an asset when making in-house purchases. IF...you invest in it and get it. I haven't in the past and paid for it. This time, I didn't and all my needs were handled with ease (questions, returns, potential replacements, ect) Basically, it's a warranty. And when making a big purchase, ALWAYS get the warranty.

I have never had to use Geek Squad product replacement but I love that it is available. Hoping I don't have to! :)

I would and wouldn’t recommend this. The way it was explained to me by multiple Best Buy associates was different than how it actually works. Seems like they lie to sell it, But it comes in handy sometimes when you do need it.

Great product, no issues. No scratches on the screen, screen works perfectly fine and has great resolution.

Geek squad is the way to go for expensive electronics that are hard to repair.

Best Buy agents and employees always come through . I needed a no hassle exchange and it went perfectly. Glad to do any business with them and worth every penny!

Havent had to use it as of yet, hopefully wont need to.

Finally upgraded from 1080p 60hz to a 1440p 180hz monitor. Got it on a nice sale and added the 4 year protection, a great relief in case something unfortunate happens.

Fantastic service, as always! I dont think I will shop anywhere else but bestbuy due to their accident protection plans!

For the record I've only had it a couple weeks at best rn. While I don't think it will be for everyone, it is an impressive experience. The only CONS of this really comes down to text being slightly muddy at times and The aspect ratio can also be a complaint for some. Checks most of the boxes for gamers and or people who digest alot of content at their desk. It's very fast for refresh rate and low imput latency. Grab it while it's on sale if you are feeling frisky and grab a protection plan if you are concerned about OLED burn in that much. [But it does have some features built in that if you use can help off set that possible and or potential burn in]

The protection plan is the best very easy process very quick resolution

I love the simplicity of getting service in a store.

Love everything about this monitor! The screen cracked a little bit when some movers were moving my things and It was fixed and replaced with the geek squad! Still using it 4 years later!

The customer service at this store is amazing. Had all the answers to all the questions I had and extended my knowledge on products/items

Just get the protection plan for your devices for worst case scenario that it breaks or fails later

I love that this protection plan covers potential burn in for OLED displays