Customer Ratings & Reviews

Having protection is a no brainer. No technology is perfect, so by having the option to replace our fix if something goes bad, is highly recommended.

My last monitor I bought from Best Buy only lasted 9 months and I made the mistake of not doing a warranty. Never will make that mistake again so I’m glad I purchased 4 year warranty

I always buy the protection plan with every product as Geek Squad stands behind all my products. I have had to use the plan a few times and was well taken care of by BestBuy with the Geek Squad protection. Nice to know they are there when you need them.

Amazing service. Simple and straight forward refund after verifying the product

Good investment I think. Gives peace of mind at minimum.

It do indeed do the beep boop. Also it is definitely wide.

Monitor is big and clear. I am glad i purchased this size and not smaller.

Its good to have the insurance, things happen and sucks when they do.

My husband always says anything that offers warranty means it’s a must need! Lol and I agree. This helps ease my mind when things accidentally break

So glad I was able to purchase. Knowing you have extra protection is a plus.

I am so happy with the purchase of this monitor. The display is clear and colorful with the pixels that it displays. Great price.

Good deal for extending the protection on 'value priced' electronics. Both the Racine WI and Greenfeild WI stores have helped with problems and advice in the past.

Great service. Would recommend getting this for all you purchases

I always get the geek squad warranty on my expensive electronics because you never know when it would fail. Geek squad has the best replacement warranty out their.

It allows me to keep my mind at ease knowing if anything happens to my electronic device they have it covered

Luckily haven't had to use this! But it's nice to know that this is an option if it is needed in the future!

Our Geek Squad representative was very knowledgeable and explained what our problem was in a very short amount of time. We felt very confident with his advice and expertise.

Great service, very helpful and informative. The person who helped me was very personable.

I have had to use a few time in the past and Best Buy has taking care of me every time with no problems. They even let me upgrade to a new product. It's the best money that I have spent. Thank you Best Buy for have a replacement plan.

There was a time when I never hesitated to go to Best Buy for anything, and I would get the "Service Replacement Program" to cover my bases. However lately Best Buy Geek squad representative get all defensive and accusatory when you bring a product for "replacement". I had a 43" monitor that I somehow the screen was damage. I brought it to Best Buy the same place where I went at least 4 times to get information about and where I was urged by the sales representative to get the "Replacement" plan, because it is a peace of mind. He said it not once, but multiple times, YES SIR it will cover accidental damages, you dont want to buy something this expensive and then accidentally break it and lose all your money. I did go home and ordered the monitor online and got the "replacement" plan. Well, not only the plan does not cover accidental damages, but today the Geek Squad Agent carelessly said, maybe you did not understand what the sales person said (like having an accent immediately is a reason to not clearly understand), and then said, well it is what it is. It wont be covered by our insurance. A left angry because I felt lied to. I lost $1,000 on this transaction. But in the long run Best Buy lost a loyal customer who has bought, computers, tv, appliances, video games, watches and so many other things over the years. Very disappointing