Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1038 reviews
(1,038 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the Geek Squad protection. Used their service on my tv and had no problem with them coming out and fixing it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints! I have never had a bad experience with this service.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Customer Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great support!! Always very helpful and answer all my question and concerns!!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to have on electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven’t used this and plan not to but but it’s always good to have just in case anything goes wrong on your end
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for peace of mind. I get it now since I had to use it when my tv quit. Worth it!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad kept my computer for 2 days, did a virus check, updated files and other systems only they knew needed to be done. It is up and running as I write.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best warranty protection ever made. Have yet failed me
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Air conditioner works great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Works great so far . Haven’t experienced any issues.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geek squad protection plan for all of my items. Its the sfaest way to guarantee that if something breaks it will be replaced.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad warranties are fairly comprehensive would definitely recommend
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
GS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and cool. It take time to lower the temperature but is still good
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
DONT buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was afraid the item I receive may be not working as I've seen in the reviews. Not sure it was during delivery or what. After setting up, I noticed the AC mode air isn't what it should be - it works like a fan. I had it on for 45mins to see if it cools the room - it's not hot yet so it should have made the room cold. Best Buy won't let me return it and send a replacement bc I passed the return date - I contacted them less than 30 days - I wasn't aware I only had 2 weeks. I didn't set up the AC immediately bc it was still good weather. I wanted to test it before 30 days was up. I'm sorry but this is so wrong. They want me to contact manufacturer to have them review even though I purchased Geek Squad... Also, the item received was 10,000 BTU, not 14,000 BTU. False advertisement
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Swapped out my until for a new one!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] geek squad service is awesome. i can never complain!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They replace with no problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when I had a problem with my purchase. Geek Squad replaced my purchase with no hesitation. Fast, Quick, Easy...
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Great warranty and great service if needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty if you ever need it. Recommend this on all purchases
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good staff good service. Highly recommend to get it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff are professional and courtesy. They are very effeicent and always solve my issues. Over all great service. I will always be a repeat customer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I'll let you know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints at this time. Haven't had used the qeek squad yet.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Portable ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ac unit. Works great. Cools my garage with ease.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
My wonderful air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my brand new ac it cools my whole living room kitchen and hall way
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


