Customer Ratings & Reviews

My AC unit started leaking so I returned it. They didn’t have the same unit in stock so they refunded me with store credit.

So far so good have not had to use but i am happy with the extra insurance. Super easy to add to your order at checkout.

The agents fixed my window air conditioner and i also bought the 4 years standard protection4 year standard

Very good coverage on electronic products. Highly recommend

Even though I never used the service it always good to be protected becuase you never know when you are going to need it...

Everything I buy with you turns out excellent Ilove

Great service would definitely recommend other people

If yours devices is worth more of 300 dollars is better to buy this insurance

Excellent they came out twice and rectified the problem.

Always get the Extended Warranty, great purchase having a piece of mind if something goes wrong…

Great best service out there highly recommend it go buy anything without it

I usually get the service whn available on purchases bc the time I did not is actually when I could have used it!

Get the protection. You won't regret it, because you never know what could go wrong with your tech or appliances.

Geek squad always helps out with repairing or fixing the item you purchased with it great care and customer service

Works great! Easy to operate and easy to assemble!

always get the protection plan. you never know and they always make good on them in a quick time frame.

It's good at times for me to have protection i feel comfort with it

Geek Squad has always been great to purchase. Extra protection don't hurt.

Whenever I have had any problems or concerns, geeks squad agents are extremely helpful in fixing or finding out the problem.

I purchased my air conditioner on April 12 of 2023. The unit had a 1 year warranty. I also purchased the Geek Squad 2 year extended warranty which says they cover your product AFTER the manufacture warranty. Now i come home today and my ac has stopped working i called to get it warrantied and am told i no longer have a warranty that it expired in April of 2025. I informed them they were wrong then they tell me the first year of my extended warranty runs concurrent with the manufacture warranty. So now they are refusing to honor what is written on their website. I have taken screen shots of what is on there and will be reaching out to an attorney to get this fixed since this is a deceptive practice.