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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1051 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,051 reviews
  • Rated 5 out of 5 stars

    fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to communicate with..................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my extended warranty they always stand behind them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and the team is on point to help out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOUR CRAZY IF YOU DONT BUY THE GEEK SQUAD PROTECTION PLAN ON ALL YOUR ITEMS! you spend your hard earned money why not protect it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if any issues arise in when you purchase any appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for those high dollar purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What this policy offers is a no brainer at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty with every purchase I make. I've never had a problem. Great customer service. I had a refrigerator go and they covered the food that I lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As normal. Best Buy has one of the best geek squad services. One of the reasons I always buy from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is well worth the money for an AC Unit in case your appliance unit breaks down or needs replacement parts. Best buy's extended accidental warranty insurance is what it says it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth money for piece of mind replacement if product can’t be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows me to return defective products to Best Buy without dealing with the MFG. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to but makes sense just to protect you investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Not sure how an AC unit will be serviced if it’s on a window. I didn’t think about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Best Buy warranty when spending in excess of $250.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Well worth the $200.00!! I was able to get my tv mounted as well as my ring for this flat fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they can be pricey but you know whatever they put their hands on will be fixed properly. Therefore they have my trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re place my air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace my air conditioner under warranty and very quick

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not very impressive. Years ago, I had Best Buy install an expensive TV and stereo. One of the stereo components did not work and they refused to go to a nearby Best Buy and exchange it. They said I would have to schedule another installation. I was very busy and when I called to reschedule they said I waited too long and they refused any exchange or refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues and hopefully will not need to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these people really know their business... they are professional and nice, caring, courteous and smart... i want my sister to date a member

    I would recommend this to a friend