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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1241 reviews

Rating Filter

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,241 reviews
  • Rated 3 out of 5 stars

    Damned if you do damned if you don’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I skip out on protection plans but then I decided to get them for certain products. Of course those products never broke or anything. It’s always the ones with zero protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know how to use it wish I did maybe I can get some money back on some of these products that are trash

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope to not use it, but have had frustrating experiences with similar products (hand held vacuum) not lasting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much of a fan of geek squad but if you need a fix and you got warranty then go for it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad for TV is different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is hit and miss. For TVs they do not replace they repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this unless you really think your product is going to fail

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok not great, but for the value you may consider it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD TO HAVE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT GOOD TO HAVE GEEK SQUAD ESPECIALLY IF YOUR ITEM MALFUNCTION. THEY WILL FIX IT OR REPLACE IT.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use the Geek Squad service so hopefully I never will.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used their service and was very pleased with the help I received.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was minimal, nothing spectacular. No real interaction

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't needed to use it thankfully. but i guess it can hurt to get

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it's poo price in gold. You won't regret it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope we break it about 1 week before this expires and get a new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan yet. So I can't really say much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if my vacuum breaks down, i know the geek squad’s got my back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what this was for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will need more information to review this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I will put this to a test.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use it, but today I'm going to see if is going to work. I have more problems than I can count with this appliance, want to either exchange or fix!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy overpriced warranty from best but it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the premium you pay for Best Buy warranty. Hug it on Amazon for cheaper and pay way less for the warranty. Beat buy sends off to manufactor for repair just like everyone else while you wait weeks without a decide and paid way more for warranty you were led to believe was replaced in store like beat buy used to be

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure this is totally worth it because it comes with 1 year manufactures warranty, so 2 years with geek is really only 1.

    No, I would not recommend this to a friend