Customer Ratings & Reviews

Having the comfort of knowing that if my Tv or electronics devices go out the squad is only a phone call away.

I've had a few devices that were defective but they took care of every situation i had.

Don't give costly repairs a chance and buy this warranty to protect your product.

The Geek Squad is awesome! Seriously. These warranties are super helpful, fairly priced, and Best Buy is very easy to deal with if you ever have an issue. To me, purchasing a protection plan is no a brainer given how complex some of these new electronics devices are.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

For high end electronic equipment like my new Sony 65” tv, 4K Blueray player and JBL Sound bar I buy the four year protection. When my tv was installed, it flashed red three times...not good. I felt great having geek squad pack it up, return it and then bring a new one. No hassle, no waiting for Sony approval...just get it done.

I've only had to use the geek squad once,shrimp iPad went down....they couldn't fix it...so they mailed me a replacement

It's unfortunate that manufactures just cant get simple tytech right... I'm talking about SONY.... Such a trusted name yet they constantly mess things up. I went through 2 soundbar's, 2 years in a row. You literally set it up and leave it there but somehow, They still stopped connecting or had main screen issues. Thank god for Geek Squad protection.

I would like to thank all the beat uy staff for an amazing service!!

This service is a must for all electronics. They are extremely helpful and friendly!

Buy the satellite speakers and place them 90 degrees behind you and angle them down for a great experience!!

Seems like a waste if you never get to use it but when you need the protection and have it, your grateful and saving lots of dollars.

The agents were patient and explained everything to me. Their services were just amazing.

Overall a great buy. I had looked at LG sound bars to match the TV but in terms of bang for the buck, the Vizio surpassed all the others. Leaps and bounds above the built in speakers.

Bought an open box product and figured I’d get the protection just in case. I think it’s worth it

I installed it myself, it was quick and easy, I really didn't know that the Geek Squad would install it for me

The squad is quick and reliable. They all know what they are doing with great explanations.

The agents did a fantastic job at hooking up soundbar to TV. Explained everything proficiently. Very helpful!

I had purchased geek squad on my previous 70 dollar open box soundbar. It broke before my plan expired and besides giving me back what I paid for it they credited the dollar amount for an equivalent model of the current year. Not saying this is typical but definitely notable that best buy takes care of it's geek squad purchasers.

I buy the extended warranty in geek squad protection every chance I get. the assistance and help that I get that comes along with the protection is always worth the price even if it doesn't get used the ones I do use cover everything that I purchase it for so far