Customer Ratings & Reviews

Better safe than sorry. Figured I would add protection to my purchase since I read a handful of reviews on the item I purchased that said it stopped working without any warning.

Great! Good customer service and knowledgeable about product

I have had geek squad insurance in the past and I have been happy with the purchase. I bought the insurance for a small amount of money for my ice maker and if anything happens to my icemaker I can pick up a new replacement item.

It's taken two years for this machine to have so much as a hiccup. And it gets used all day every day. Ten stars!!!

The protection is always the best thing to have. BestBuy is always there to help you with anything.

I haven’t had to use his warranty and hope to not have to. I had several vendors I could have purchased the ice machine from but chose Best Buy because of the availability of their warranty service.

Worked wonderfully for 16 months! Suddenly just wasn't making ice anymore. Fortunately (I hope!) I bought the Geek Squad 4 year protection policy. I'm going to return the ice machine to the store and hope for the best! Stay tuned!

Great to know we have this if needed & always love the help from geek squad!

Great little machine and instant ice. It’s perfect for my needs.

Best Buy has the best warranty options available. Geek squad is always on point. Very professional.

Always get the service plan the way appliances are designed these days

I haven’t used it yet, but it’s nice to know I have the Geek Squad service. I’ll update this review if I can, if I use the service.

i have had to bring a couple things in and they just replaced them for me with no questions

Thankfully we haven't had to use our protection plan on our product yet, but it's nice knowing that it is covered for 2 years in case something DOES happen!

My ice maker was shipped out for service and I have a new one within a few days!

We often purchase the Geek Squad protection for items. When something breaks, you just take it into the store and they either fix it or give you a new item, and the protection is at a very affordable price.

We have had to use Geek squad protection several times throughout the years and have always had no issues with Best Buy replacing there items that stopped working

I purchased this service after a friend convinced me to try it and I'm very pleased with the service and promotions.

Love Best Buy warranties- always recommend them! Never any issues always worth the money.

Ive not had to use this protection plan which is a good thing however in the past if Ive needed service through my protection plan coverage it has been good. I never purchase items without coverage.