Customer Ratings & Reviews

My local Geek Squad was professional and great to work with. They resolved my issue on first attempt.

I get geek squad service with almost everything I purchase at Best Buy. I never ran into a problem with them not covering any of my items. I would recommend this service with everything you purchase.

Excellent service, all my appliances major or small are bought at Best Buy for the warranty and geek squad services. Wouldn’t shop anywhere else.

Absolutely love this ice machine. It’s amazing and the geek squad customer service was awesome when I needed support on my machine.

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

Another great purchase once again just knowing that my item is protected for the next 4 yrs I can breath easy knowing that if anything happens it will be fixed or replace at no cost to me. Best Buy has the best protection plans when it comes to electronics n high end appliances

Geek Squad helped to replace my ice maker when it stopped working properly. Thank you!

Always get the back up insurance if anything goes wrong with the TV that qualifies under the warranty definitely worth it

Cute and works great! The handle is plastic though and if you have rough family members I could see that it may break

A lot of people say an extended warranty is a waster of money, but I only purchase them on certain higher-dollar items. I've had no issues thus far

I can’t imagine my life with out Best Buy and the Geek Squad! I have met some of the most intelligent and helpful people in this department. They came out to perform a site evaluation on my sound system. I know most of the by name. I don’t know if that is good for them, however, it certainly is GREAT for me!

Best Buy Geek Squad is a very useful service. I would suggest it to those making purchases from Best Buy

The security of knowing I have coverage is reassuring

So far so good! Though It has trouble staying at a stable temperature. It works for us because we use our milk within the same day. But if you want to store milk for a few days youll need to keep an eye on the temperature and move the dial as needed.

Fast service and very polite! I will go back and use this geek squad in grand forks nd

Who wouldn't want a warranty on their product for protection and piece of mind.

Best on the counter top ice maker with great crunchy ice. Customer Service is 2nd to no one

In 2012 I puchased a very expensive product with this service plan. The product worked great except for the in-product ice-maker constantly froze up, stopped working. BB service repaired and replaced parts to make it run correctly at no cost to me. It was worth every penny.

Very quick and helpful . I would recommend this to everyone

My mother wanted this so she could feel good about a purchase she needed. When you can talk to someone in person about a problem and they are polite and helpful these types of service are of value for all. Keep good staff and we'll keep buying this service.