Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1621 reviews
(1,621 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
G Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have support for e devices purchased from Best Buy after the return/warranty period ends.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Geek Squad! This service is amazing and they always offer great customer service!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection that is needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy for any appliance you buy at Best Buy. It is a must when you need to protect your item beyond the manufactures warranty.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
In place of an honorable manufacturer warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were forced to get additional protection on the new ice maker, as the TWO insignia brand ice makers we had before were trash and quit working.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been very easy to use when needed. Easy process to use benefits
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not use item yet. Hope I would not need to use it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service if in any case you need it, hopefully they will be there.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Protection to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice protection to have. Totally worth the purchase.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with other ice makers and had no warranty. So this time I’ll be covered. Hopefully won’t need it
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty is fair and meets my expectations. The price is good and gives me the opportunity to have an awesome fridge.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven’t used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use it but I got it for my automatic trash can which works perfectly.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan is not what it used to be. While it does offer appliance protection, you do have to run in circles to get resolution. I made 2 appmnts for my GE Profile icemaker without resolution. It took a third call to customer service and trip to try to get my appliance replaced. Service guy at the store ends up ordering the wrong appliance, so now 4th trip and 4th phone call- only resolution is to order it again ( ensure rep orders right one) and return the one I received incorrect. The nearest store is over 30 mins one way. No apologies or anything. Customer service reps are overseas- so brace yourselves for the language barrier.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Protection key
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend protection on all equipment you buy because it sure come in handy when you need it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad services is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the geek squad service. You never know when something will stop working!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You should always buy the protection... trust me lol.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In case something happen to your stuff these warranty come in handy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 5 out of 5 stars
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the icemaker good thing I got the 4 year warranty already making a squeaking noise
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend getting the plan for anything your concerned about. I have had great experiences using this for my defective products.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t needed to fix anything, but I’m happy I have this just in case
I would recommend this to a friendRated 5 out of 5 stars
A must-have protection plan for your product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a sure-ball warranty for your product bought from Best Buy store. This saves you a lot of money when your product fails you.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
