Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1622 reviews
(1,622 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 1 out of 5 stars
DON'T BUY THIS OR THE PROTECTION PLAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit 1 year 4 months ago, and included a 2 year protection plan. The refrigerator ran fine until a few days ago when it just died. The compresssor failed. I called Best Buy to discuss using the protection plan to replace it. They wanted me to take the refrigerator to the store. Like, what? Because of the size of the unit, they didnt want to send a technician, which I get, but Im not hauling it out of my 2nd floor apartment across a parking lot to my car to get it to a store after having knee surgery. BB doesn't have good customer service anymore. Every person I spoke to to try to resolve this was a foreign female. Don't bother getting the protection plan and if you need the unit to last more than a year, don't buy this one.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
clutch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the protection plan best buy gives you excellent service with the plan.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only makes sense to add to this protection to important purchases. Well worth it my opinion
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Get the geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowing that u dont have to worry about money out of your pocket if anything goes wrong with the appliance. They take care of it 100%
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful nice and always willing to help under any circumstances
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for protection needed. Necessary, more bang for your buck.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nanny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy always extra coverage for all electronics items.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will recommend to friends and family
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Solid protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for a great price. Worth the peace of mind
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is a definite must. Items are easy to take in to Best Buy and you receive notifications as item is being repaired.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy the protection plans!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the protection plans it makes it easier when things break!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good protection plan is a must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A protection service that should always be purchased on higher priced appliances.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great program and I recommend it to everyone that shops at Best Buy.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great program and I recommend it to everyone that shops at Best Buy.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Totally worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of mind to have product protection! Totally worth it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use them yet but having the option to if I need is always nice
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Salary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been paid yet and my daughter need some school stuff
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used the service. But not a tech to fix items. But it was worth it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the warranties are always worth it. I am glad I bought it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth it and I really like it I would recommend it
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend
