Customer Ratings & Reviews

We find a lot of use for Geek Squad with all our purchases

We have always enjoyed the service we get from Geek Squad.

we bought the protection service and hope we won't need it. so far the item works well.

Great protection!!! Very helpful this is the protection you want to have

It is always smart to get protection when making a big ticket purchase.

Comes in handy when you know you’re insured by Geek Squad

Just knowing that if I have a problem they are there to help me.. great idea...

Haven’t had to use it so I guess that’s a good thing.

Loving having the extra protection if something goes wrong

no hassle plans to get things fixed or looked at to trouble shoot

GREAT SERVICE will get again on a Anthony IDEM at BEST BUY.

Bought this on a $650 GE Opal Nugget Ice Maker. Despite regular cleanings, and a deep thorough cleaning, I continue to have mold and algae grow inside the tank and inside the unit. Contacted GE, and they were no help. but wait, I have a Geek Squad Protection plan! TWO WEEKS ago I contacted them, they setup an appointment, and the service provider called me yesterday and said they don't service counter top ice makers and can't get parts for them. Why was this setup to begin with??? So I call back today, and a GS rep tried to find another company, but could not, so he was going to have the dispatch department contact me to setup an appointment. They called me just now, and said "sorry, this issue isn't covered by your warranty." It's an obvious defect with the unit, because I clean it and run high quality bottled water through it. I am furious!!! $725 I spent last year on this, and it's a health hazard. Further research reveals that this is a common issue. Look at the 209 one star reviews for the unit and see how many people have this issue. If you already have one and end up with this issue, don't count on GE or Best Buy to help you. The worst customer service I've had in a while!

I been so happy with all my electronics i will recommend to my friends

This is great to get just incase anything happens to your appliances.

always seems to work just fine I have no issues with the protection

great add on, have used it in the past with no issues

Glad we have this in case anything happens to our fridge!

Thank you father for I have the Geek Squad protect

Can’t live without Geek Squad service and support!

Would recommend, the service is great and seamless