Customer Ratings & Reviews

Haven’t used it, probably won’t. However I can say from experience that GSP is a good value and should be purchased on most products.

2 year coverage is duplicated with factory warranty the first year... not sure why but it costs a lot more this way

I got this for my Samsung TV 85 in just in case something went wrong.

I got extended warranty on 1st tabletop ice machine and thank goodness I did as as soon as passed return policy machine quit making ice.

I guess it worked out for us because our nugget ice maker went out after two years. Best Buy gave us a new one but even though I still have two years left on the warranty, I had to buy a another warranty for the replacement. I just bought the two year this time since that is how long it took for the first unit to fail.

I feel better that I got this protection, because for four years if it goes bad, I can get it fixed or replaced.

I bought this because everything you buy today is GARBAGE, gives me a little peace of mind.

I brought this for my daughter's birthday and it broke down in 40 days. I also have a second one different make since 2023, and has never had a problem. I checked on Amazon reviews about this product and there were only 2 reviews.

Geek squad employee took my $389 broken nugget ice maker and exchanged it for a $199 bullet ice maker and now i have to wait over a week to get it so i can return it and try and swap for an equal nugget ice maker with hopefully no out of pocket and wait for it to be ordered as well. I am recovering from cancer and surgery and ice is what i eat and cannot now. VERY inconvenient and furious for customer service doing wrong machine then having to wait to get and return then wait some more. They should exchange now. I purchased protection for a reason.

If I could give 0 stars I would. It's an absolute scam. Pure fraud and deceptive wording on the website.

No usage yet but will be soon based on the review of others. Hoped it would not be needed, but glad to have it now.

So far, my experience has been poor with Geek Squad. I ordered a wine cooler, but it was delivered and defective. It is too large to fit inside my car, therefore, I asked a total of 3 times for Geek Squad to schedule a pick via UPS, and each time was told they would send me an email. I have not received an email to get this process started. Customer service and the ability to deliver are poor these days. There are not a lot of people who care about the work they do but rather just about receiving a paycheck.

Worked fine for about a year then all of the sudden it stopped making ice.

It was somewhat difficult to sign up for it in store but everything went well after that.

It was somewhat difficult to sign up for it in store but everything went well after that.

Good price for the warranty. Any defects are covered. I have peace of mind if the refrigerant or fan malfunctions.

4 years for the price is good for my peace of mind. If there's anything wrong with the fan or freon I'm covered.

The only reason I gave it 3 stars is because I have not had to use it yet. Anything from Best Buy is usually pretty good.

Items in fridge freeze up (not everything). Coulda been better for the price.

We have not had a chance to test the warranty so it is hard to say if it is any good?