Customer Ratings & Reviews

Great Service. Always helpful. Good piece of mind to have.

Bought this on a $650 GE Opal Nugget Ice Maker. Despite regular cleanings, and a deep thorough cleaning, I continue to have mold and algae grow inside the tank and inside the unit. Contacted GE, and they were no help. but wait, I have a Geek Squad Protection plan! TWO WEEKS ago I contacted them, they setup an appointment, and the service provider called me yesterday and said they don't service counter top ice makers and can't get parts for them. Why was this setup to begin with??? So I call back today, and a GS rep tried to find another company, but could not, so he was going to have the dispatch department contact me to setup an appointment. They called me just now, and said "sorry, this issue isn't covered by your warranty." It's an obvious defect with the unit, because I clean it and run high quality bottled water through it. I am furious!!! $725 I spent last year on this, and it's a health hazard. Further research reveals that this is a common issue. Look at the 209 one star reviews for the unit and see how many people have this issue. If you already have one and end up with this issue, don't count on GE or Best Buy to help you. The worst customer service I've had in a while!

Would recommend them. Always willing to help in any way possible.

Insurance for my new appliances because they cost enough mobey

A must purchase for anyone buying appliances or electronics!!!

Good value to help protect my purchase for the the long term

Its nice to have a warranty especially with a garage fridge and the cold winters we have in Wisconsin

I am glad that this was offered when I brought my new laptop.

Protection plans the best from best buy. Will buy them again.

I like the ease of being able to have this service aviaible to me when something goes wrong with my electronics.

The geeks never disappoint. They tackle the issue assp

Great customer service when we need help with our devices

Great product! I would definitely recommend! Worth the price

Love having the protection on my purchases gives peace of mind.

Hope I don’t need it but I’m glad I got it, it was cheap insurance

Purchased for our wine cooler, we just wanted peace of mind.

Such useful things these protection plans. I highly recommend.

I really recommend buying a protection plan! Hassle free exchanges every time I've needed one

cant go wrong with geek squad protection on everything!

cant go wrong with geek squad protection on everything!