Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1625 reviews
(1,625 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Smart buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart buy worry free product support cheap price to pay for piece of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always getthe support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find best buy support is great whether you have problems or just an easy question they can really help youout!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
DON'T BUY THIS OR THE PROTECTION PLAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit 1 year 4 months ago, and included a 2 year protection plan. The refrigerator ran fine until a few days ago when it just died. The compresssor failed. I called Best Buy to discuss using the protection plan to replace it. They wanted me to take the refrigerator to the store. Like, what? Because of the size of the unit, they didnt want to send a technician, which I get, but Im not hauling it out of my 2nd floor apartment across a parking lot to my car to get it to a store after having knee surgery. BB doesn't have good customer service anymore. Every person I spoke to to try to resolve this was a foreign female. Don't bother getting the protection plan and if you need the unit to last more than a year, don't buy this one.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Haven’t had to use it yet but if I do I know it’s there.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and very nice employees and they know thier stuff
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love best buy warranty usually add it to all my products
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always give the best advice, help and information
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's great insurance. the couple of times I used it, it was a smooth transaction. I always get it with all my big purchases.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have t used the service yet but was a good value for the price
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They are the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It they cannot fix it, they will replace it. Getting their service is a no brainer.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Backup plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt have to use it yet but just knowing I have it just in case puts my mind at ease.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WOULD RECOMMEND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good, reliable, and affordable product and would recommend
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of mind having your product protected By the geek squad
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
BW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GLAD WE HAD THE WARRANTY. VERY EASY, WELL WORTH THE COST
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome protection plan. Always get a protection plan. Worth every penny
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must purchase. When I’ve had to use it they always help me out with no hassles
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always stand behinds their products and protection plans
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best choice that I have ever made in protecting my appliance's. I love best buy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed extra protection.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need extra protection when you buy a new appliance you Invesments is paid off at the end.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty unable to use because I had to return the product
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend
