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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1625 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,625 reviews
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart buy worry free product support cheap price to pay for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always getthe support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find best buy support is great whether you have problems or just an easy question they can really help youout!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY THIS OR THE PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit 1 year 4 months ago, and included a 2 year protection plan. The refrigerator ran fine until a few days ago when it just died. The compresssor failed. I called Best Buy to discuss using the protection plan to replace it. They wanted me to take the refrigerator to the store. Like, what? Because of the size of the unit, they didnt want to send a technician, which I get, but Im not hauling it out of my 2nd floor apartment across a parking lot to my car to get it to a store after having knee surgery. BB doesn't have good customer service anymore. Every person I spoke to to try to resolve this was a foreign female. Don't bother getting the protection plan and if you need the unit to last more than a year, don't buy this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven’t had to use it yet but if I do I know it’s there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very nice employees and they know thier stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranty usually add it to all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always give the best advice, help and information

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great insurance. the couple of times I used it, it was a smooth transaction. I always get it with all my big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have t used the service yet but was a good value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It they cannot fix it, they will replace it. Getting their service is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have to use it yet but just knowing I have it just in case puts my mind at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOULD RECOMMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good, reliable, and affordable product and would recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind having your product protected By the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GLAD WE HAD THE WARRANTY. VERY EASY, WELL WORTH THE COST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan. Always get a protection plan. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase. When I’ve had to use it they always help me out with no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always stand behinds their products and protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice that I have ever made in protecting my appliance's. I love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed extra protection.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need extra protection when you buy a new appliance you Invesments is paid off at the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty unable to use because I had to return the product

    I would recommend this to a friend