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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1622 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,622 reviews
  • Rated 4 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them for multiple items. Always very helpful when items don’t last past the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you buy any products that you are buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can rely on geek squad for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these plans on all my electronics which has saved me on multiple items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them. Very helpful. Knowledgeable technicians.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service contract on icemaker os good value. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...cheaper to get the protection now versus dealing with issues down the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have a back up if something goes wrong. It’s good to know I’m covered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fullerton Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The supervisor Josh was condescending, rude and arrogant. He mentioned I had a basic plan, I don’t work at Best Buy. So I don’t have knowledge of what plan I purchased because it didn’t specify. He printed out a plan which still didn’t show which one I bought. He just old me this is the simplest way for you to understand and began to point to the paper. I have to turn the ice maker to geek squad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide a very good support to all my devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is my Air Conditioner Covered???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't used the Geek Squad Total Protection Plan for appliances in my apt. I have taken my very small Gateway notebook laptop for virus removal etc...I just don't understand why I must incur extra cost to have Geek Squad Total Tech (Home) evaluate the condition of my portable Air Conditioner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't have to - Its a great relief to know its covered

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have recommend! The installment was quick and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection For Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always good for appliance purchases.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad is not worth the money in asheville nc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan on my Frigidaire - 7.5 cu ft, 2-Door Apartment Size Refrigerator with Top Freezer, Platinum Series - Stainless Steel Oct 11, 2022 in ashville nc and they have canceled 3 appointments and now win i call and make a appointment geek squad calls and refuse to come to my home and fix the handle that broke off they wont me to bring it all the way back to the store and to bet all im disabled i buy tons of stuff from bestbuy and for them to treat me this way is uncalled for i paid 600$ for the refrigerator and 80$ for 4-Year Standard Geek Squad Protection i will not buy anything else from them and i recommended you dont eather becaus if they will treat some who is in a wheelchair this way they will anyone that way

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my ice maker just in case something does happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan to protect your purchase in the event of problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad. They are very helpful and professional .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this yet but I will know it is there when I need it,,,,,,,,, Thx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this just in case. Hope we don’t need it, but you never know.

    I would recommend this to a friend