Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1622 reviews
(1,622 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Support for the 'protection' is non-existent and should just replace the damaged item when brought in, not make you wait months for a repair that they don't even do before crediting you back what you paid as opposed to replacing it.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had nothing but problems with this thing. When I bought it it worked fine, then a few mo ths down the road it started making a high pitched sqeeling noise; got that figured out and now we are dealing with what im assuming is a mold issue even though I use the cleaning cycle weekly theres always black sooty looking stuff on the walls on the water reservoir.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Does not last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this item for bately 6 months and it stopped pumping water. Called ge tech support and was told several times to send pictures or to do weekly maintenance which i was already doing. Now it has stopped working completely ! For the amountsof money i paid and for it to last a year is terrible. Would not recommend this
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
geek squad sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they are not that helpful.. always in a hurry to rush me out the store and go on to the next customer.. you might as well figure out the problem yourself.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Don’t cover repairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Only covered visit, no parts. Only analysis
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Short life span
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap mini fridge, good for a dorm maybe but it broke two years after i purchased it. Just long enough to outlast the the extra warranty by two months
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 4 year warranty had issue with ice machine less then a year so had to return I was told I would be covered 4 years even if I had to replace it that warranty would carry over. It didn’t I was lied to that I would have to purchase warranty again
No, I would not recommend this to a friendRated 1 out of 5 stars
Liars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy again sales person sold it to me said if anything happens bring it back my son broke it and then it was oh no accidental damage but when I said I had an autistic son the sales a person said I definitely should get it it covers anything
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Generic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what it used to be. The services aren't the same
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke in 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine but after 2 months it broke Started making loud noises and then leaked everywhere and stopped making nice completely
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet so I can’t really say for certain to review.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
STOPPED COOLING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS MINI FRIDGE LOOKS AMAZING BUT IT HAS STOPPED COOLING! & IT HASN'T BEEN A YEAR YET!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not all stores are equal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They really didn't seem to be well informed or knowledgable
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
lame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worker said it was $5 and charged me $60 but it was too embarrasing for me to speak up he just lied to my face and i kept waiting for the disount to take place
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
ALMOST $3000 later & Refrigerator not functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon delivery of refrigerator I was told they would not hook it up to the water. Called geek squad, They sent out a third-party who also refused. Called again & was told they would compensate me so I could contact a plumber. Check never came. Called again & no record of check
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't actually cover damaged products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont Cover the item i bought it with even though its still in the first 30 days
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
No in home assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had hoped for assistance in changing door to open from opposite side, but that is not included in service.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had this mini fridge 4 months and im online trying to see how to use the Insurance bc the fridge wont stay cold.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wood never by a Samsung refrigerator again. I had to bring the repair man x4 times. Still the upper part of the refrigerator does not cool well. The frieze and the middle drawer is the only thing that works. Refusing to buy a new refrigerator.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
they damaged my porch sconce & fridge side & back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They damaged the side and back of my brand-new refrigerator. Plus basically tore off my porch sconce. Who will pay for those damages?? They didn't even write it down or acknowledge the damage they caused..
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to reach out about this and bring it to our attention. I'm very sorry to hear about how this delivery went. This is definitely not the level of service we aim to give you - especially with the damages. For further support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
