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Customer reviews

Rating 4.6 out of 5 stars with 1649 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,649 reviews
  • Rated 5 out of 5 stars

    Best Protection Plan I know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year protection plan to have a piece of mind that my product is covered throughout the specified time for any malfunction. I much rather deal with BestBuy than dealing with external companies and get refurbished items in return (It has happened more than once and I get furious because why am I paying the protection for then).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money- excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and service. Very happy with it. I got same feedback from others as well but when I got the service, I realized same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great safety plan for all appliances. Great plan for a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat AAA service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put insurance and the things that make sense Like a nice tv a phone thin they going to cost you thousands of dollars to replace is better to have insurance to be able to navigate those problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection was an absolute hit. I had purchased an ice maker that quit working after 18 months. They refunded the purchase price without any issues. Definitely worth buying the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. I got the help with in 24 hours and the issue was fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased geek squad warranty’s on all my appliances. The cost is fare considering how much it would cost to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my broken ice machine request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local Geek Squad was professional and great to work with. They resolved my issue on first attempt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very timely manner very helpful and time saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome very helpful and well worth the money. I like the fact that the total tech covers your screen protectors for your phone and amazingly you can upgrade for only the difference of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this plan is excellent, i've had to use it twice both times they have been so fair i'm ashamed to go back. but i will! cause of the way they treat you..... with respect... honesty... and good will thank you BEST BUY

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad Protection for GE Profile Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with Geek Squad Protection for a portable ice maker I purchased since these appliances do not have a great track record beyond first months of use. Have not had to use this insurance yet but expect worth it if problems with ice maker do occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABSOLUTELY NECESSARY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchase something major I always purchase the Geek Squad protection because you never know what something goes wrong with your purchase and its for me that is best to have because of my madt experience and it costs me more for not getting the Geeks Squad protection. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great small fridge. We use it for camping however recently we have used it when our fridge went out in our home. I would buy it again however now our family is bigger and we now need one with an icebox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal… depending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a mini fridge, which typically don’t have a good track record. The price was very reasonable in this case, and the smart thing to do. Other items, the price of the extended warranty seems disproportionate or unnecessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranties are worth the price you pay. They service is always great and timely. When my computer was giving me issues, they were able to get me in either that day or the next day to help fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my warranty on this particular product but i have had too on a couple tvs from best buy and it is the best. Both times the gave me all my money for the product in a credit which i just turn in to an upgraded purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security of knowing I have coverage is reassuring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, all my appliances major or small are bought at Best Buy for the warranty and geek squad services. Wouldn’t shop anywhere else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and works great! The handle is plastic though and if you have rough family members I could see that it may break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Money Well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped to replace my ice maker when it stopped working properly. Thank you!

    I would recommend this to a friend