Customer Ratings & Reviews

Geek squad through BB is the greatest warranty service you could hope for. They're always willing to help, the are usually very knowledgeable on your situation or know someone who is. And if all does go sideway, they'll replace it. What more do you want.

Gives you the peace of mind needed when making a large purchase on something that could break so easily! Definitely recommend just in case something happens! It’s better to be safe than sorry!

Geek Squad helped to replace my ice maker when it stopped working properly. Thank you!

Best Buy Geek Squad is a very useful service. I would suggest it to those making purchases from Best Buy

I used to be one of those that thought "extended" warranties were for the stupid or helpless people, but with all the things that can go wrong with gadgets now days, I almost always buy the Best Buy extended service agreement.. so far, it's ALWAYS paid off. Fridge, Ice Maker, computer, even Hue gadgets . It HAS served us well.

How long will your purchase last you? Most purchases come with a 90 day standard warranty from the manufacturer. This is the best option for ensuring that you purchase takes you beyond the manufactures short term warranty.

Fast service and very polite! I will go back and use this geek squad in grand forks nd

Haven’t used it yet. Nothing has broken yet. Let’s hope BB sticks to their end of the bargain. In the past they have followed through. We’ll see.

Haven’t used it yet. Nothing has broken yet. Let’s hope BB sticks to their end of the bargain. In the past they have followed through. We’ll see.

I bought my ice machine in 2022, as of 2024 I am very satisfied with the quality. Still works great

Best on the counter top ice maker with great crunchy ice. Customer Service is 2nd to no one

I don't normally buy warranties but lately I have on big appliances and it was worth what I paid. Especially if they have to order parts and come back to install. Things don't last like they used to, so I have them checked out before warranty ends.

Cute and works great! The handle is plastic though and if you have rough family members I could see that it may break

Who wouldn't want a warranty on their product for protection and piece of mind.

Purchased again after using the original Geek squad protection. Nice to have on those expensive items.

I bought the warranty and I know I will get the service done by profesionales if I need it! Thank you! Excellent customer service!

I like having the protection on my products it means I don’t have to worry if it stops working or if I have a problem. I have always had good results with the protection plan.

They have done a wonderful job and I’ve always been very helpful. They are professional and do excellent work.

Love having Geek Squad on my side for more expensive purchases. Always easy and staff at mechanicsburg are amazing

We’ve used Geek Squad a few times now for a few of our electronic devices- at first I didn’t see a need but they work with you and it’s worth having this protection