Customer Ratings & Reviews

Above and beyond quickly. My remote to TV had two and technician combine to one. It was very easy to use and convenient for me. Senior citizen are so grateful to have your service with field worker that give us helping hands. Thanks to Best Buy staff.

This seems to be a great value for the money. Ice machines have a habit of not lasting. Hopefully this extra coverage pays off or the machine lasts the long run.

Very nice unit ! Saved. My entire family during the hot months when my ice machine broke ! So I came in the staff was great and I got the bed they had to offer

Geek Squad from BEST BUY is the reason and the only reason for my electronics to receive a Top Notch Rating and Standing Ovation upon completion of their service call. A job well done. Electronics was Up and Running. No short cuts, only the right technical cuts was noted. and applied. Thanks for a job well done !

Love the looks of this refrigerator . Bought it this morning. The door is not level and no way to fix that. If you look at the distance of the door from top of frig it is not level. Which looks bad and also good stop a good seal if it is not right. May not be a big deal but for almost 600.00 it should be right. When we put it up to the counter it creates an uneven space between wall of cabinet and frig, noticeable there too. Will take back, getting another brand In larger refrigerators you can adjust the door. It appears we can't.

Used my warranty on ice maker & the return & exchange for new one was quick & easy. Definitely worth the price especially on any electronics nowadays since itself easier & cheaper to replace than pay for repairs has been my experience with modern electronics

Geek squad great service and ready to help definitely recommend.

Purchased a fridge for my son to use at college. Well I thought it would be a good investment to purchase the protection that was offered on this product. 4 yr coverage on an appliance for a college student was probably the best investment I could have made. As if something goes wrong he is not calling home for us to purchase a new one. You tell him to take it back to the store and get it fixed or replaced.

We always buy the Geek Squad. Yiu never know what can happen and for the little extra you pay to have protection why not. Its so worth it.

Very easy to schedule my appointment online. I didn't have to wait at all once i arrived and my representative was friendly and knowledgeable. My item was replaced under my 4 year warranty and everything was perfect.

It is very handy to have they come god everything and anything purchased from Best Buy

Started out as a very good ice maker, makes ice really quickly. We purchased this unit back in January but since then it has gotten noisier and noisier while making ice.it still works great, it’s just annoying to use due to the noise.

Love the protection plan. No issues whenever you have a problem it gets solved

Great to have extra warranty especially for a high-end product because I would of lost my product

Geek squad protection is always a plus! I only have ever had to use them once but it’s better to have it and not need it than need it and not have it when it comes to expensive electronics, right?

Glad I purchased the 4-Year Standard Geek Squad Protection, as It covered an non-repairable item I purchased at 14 months of use, so, if I had not purchased this, I'd be out about $700 as the 1 year factory warranty would of been expired. But, discovered that once the defective device was deemed not repairable, and I was refunded my original cost of the item, that if I had purchased another identical unit to replace the defective one, that I would not be able to use the remaining years of this 4-Year Standard Geek Squad Protection I would have to purchase another Standard Geek Squad Protection for the new device. Since I did not use the entire 4-Year Standard Geek Squad Protection, I would think that I could use the remaining 'balance of time' to apply to a replacement unit.

Buying the Greek square protection plan is a life saver and for me I feel as though you never know when you will need service on anything that you are paying for that you expect to keep for at least a lifetime.. I know because the item that I purchased needed service and without the 2-year standard Greek square protection plan I would have needed to buy-replace my item.

I bought this plan to protect my $275 beverage cooler. I just bought the fridge and plan, so I haven't used it yet. However. it's nice to be worried free if something goes wrong after the 1 year manufacturing warranty. I wish it covers accidental damages but it does not.

This is so worth it for the price!! We recommend getting this. Not because you need it but because life happens and for the price it’s crazy not to.

Was able to replace my nonfunctioning icemaker easily when they couldn't fix it. Definitely worth the money.