Customer Ratings & Reviews

Great purchase. Definitely should come in handy for it

Saves you the worry when things go wrong with appliances

Not much to say. Always good. best warranty around.

Always there when you need them. Very helpful. Knowledgeable technicians.

...cheaper to get the protection now versus dealing with issues down the road.

I really like how they help you out so I recommend

I purchased 4 years protection plan was really cheep

Haven't had to use Geek Squad for anything yet, but feels good having protection

When we talk about warranty, best buy is the best.

When we talk about warranty, best buy is the best.

A must have if you buy any products that you are buying

Bought this on a $650 GE Opal Nugget Ice Maker. Despite regular cleanings, and a deep thorough cleaning, I continue to have mold and algae grow inside the tank and inside the unit. Contacted GE, and they were no help. but wait, I have a Geek Squad Protection plan! TWO WEEKS ago I contacted them, they setup an appointment, and the service provider called me yesterday and said they don't service counter top ice makers and can't get parts for them. Why was this setup to begin with??? So I call back today, and a GS rep tried to find another company, but could not, so he was going to have the dispatch department contact me to setup an appointment. They called me just now, and said "sorry, this issue isn't covered by your warranty." It's an obvious defect with the unit, because I clean it and run high quality bottled water through it. I am furious!!! $725 I spent last year on this, and it's a health hazard. Further research reveals that this is a common issue. Look at the 209 one star reviews for the unit and see how many people have this issue. If you already have one and end up with this issue, don't count on GE or Best Buy to help you. The worst customer service I've had in a while!

Works well. However, needs to remain upright or may leak oil.

I used them for multiple items. Always very helpful when items don’t last past the warranty.

I love that I can rely on geek squad for anything.

I got it for peace of mind. Hopefully, I will never have to use it.

Hopefully won't have to - Its a great relief to know its covered

Great service plan to protect your purchase in the event of problems

They provide a very good support to all my devices.

Not sure what this was for but the service is needed is most helpful.