Customer Ratings & Reviews

They canceled automatically without my authorization

Item received damaged four days after they activated the service

Only bought this because products don't usually last

Bought for an Insignia Mini Fridge. Fridge has been flawless but i have 3 more years of coverage for just a few more bucks and I have zero worries. Very pleased with product i bought and i am enjoying 4 great years of worry free ownership

This warranty came in great use with my opal ice maker. I had it for about 3 years when it went out but was able to get a new one very easy with the great help of the store Customer Service

It is peace of mind knowing that Best Buy will take care of any issues with my computers. I have used them several times and they always fix my issues

Great price for the added protection and piece of mind. It never fails if I dont get it something breaks.

I always purchase the warranty for reliability issues. My concern is training should be better especially with company brand. Fresno Blackstone store the worst.

It is always a decision whether or not to get the additional warranty and I don’t always buy it. This time I did and it turned out to be a good decision! While the ice maker was not eligible to be repaired and there was not a comparable replacement available, I was given a gift card for the purchase amount to use at my discretion which came in handy when I purchased my dishwasher. The process went smoothly and I was very pleased with the service received.

I love geek squad! They do amazing work, able to answer questions as needed too

I purchased this ice maker for my elderly sister for Christmas in Dec 2021 and she said it’s been the best gift she has ever received. I was happy with how easy it was for her to use! I bought a two year extended warranty. She just now called me to say her ice maker just isn’t working like it was. It’s now taking a long time to make ice. It’s Jan 14, 2024 and I suppose the extra warranty ended just a few days ago. We have the worst luck! But she still says it’s the best gift she ever received and has been very grateful for it. Unfortunately I can’t afford to buy her another one. So if Best Buy reads this, if there anything you can do please give me a call.

Very quiet. Never heard a peep. Keep in my bedroom. Love the larger freezer. Frost free. Most mini fridges donot have this much space nor compartments. Had mine over a year and a half. Still runs great. If you turn the temperature too cold you will get ice buildup in the freezer and back of the inside of refrigerator. Adjust the temperature and it disappears. Would recommend highly. Largest mini fridge you can buy. I didn’t want the smaller ones. 4.9 cu ft is the size I wanted for my bedroom. Purchased for my elderly mother so she could keep her favorite drinks and foods when she visits. Purchase a microwave on top of it.

My ice machine broke and the agents helped me quickly. Love Geek Squad. Worth every penny

An extended warranty is a smart investment for products with questionable reliability, offering peace of mind when the manufacturer's coverage runs out. It can save you from unexpected repair or replacement costs, especially for items known to have frequent issues.

Helps in case of emergency situations where product might not last as lomg as expected

The Geek Squad handled my service beyond my expectations.

Another great protection plan for your head top!!!

Ice make good and quick with the making fresh ice for

I researched beverage coolers for 3 weeks. I like my beer ice cold and almost all of them would not get lower than 38 degrees, had bad reviews, or mad loud noise. This one is unbelievable. Although advertised to get to 34 it actually gets to 32 and maintains that temperature. Quiet-can't even hear it. I would highly recommend the 4 yr warranty as beverage coolers are notorious for short life.

Like I said, I have never used them, but my spouse has