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Customer reviews

Rating 4.6 out of 5 stars with 1658 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,658 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this Geek Squad Protection yet. The value was good and hard not to get. Would recommend to others for sure protection of purchased items. Having it for years is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet, but I'm happy it's there in case of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense to purchase this with whatever item you're getting. More than likely it's expensive enough for you to want to make sure it's safely taken care of, so why not spend a little extra to make it last longer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy anything from Best Buy Without geek squad. It keeps your product safe for 2 to 3 years and Best Buy gives you great service when it is covered under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the warranty on previous purchase and it has always been easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Best Buy protection plans, they give you the peace of mind you need when spending a lot of money on tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan I know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year protection plan to have a piece of mind that my product is covered throughout the specified time for any malfunction. I much rather deal with BestBuy than dealing with external companies and get refurbished items in return (It has happened more than once and I get furious because why am I paying the protection for then).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me from worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. So professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had an issue with them not working with me to make things right yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had an issue with them not working with me to make things right yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second purchase of these extended service protection plans. My first one worked out so well that I now buy these on all my valued purchases. Plan does exactly what they state it will do, no hassles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is always a good thing to have a warranty on items of which you have no control over because if something happens you always have that back up handy. Geek square is always their to help out with needed wuestion and or setup in need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really damage anything or receive anything damaged but my friends always tell me that they reply really quick and attend to your needs as quick as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again glad we did this, after 1 week we noticed the ice maker was not really producing any ice, called they came out replaced the ice maker now all is good, if I did not have this extra warranty what would of happened?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have needed this service several times for the ice machine. I believe its worth having when you have a problem with the product. Since you never know if there will be an issue, i say its better to have it than not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I'm giving a 4 star is because it stopped working maybe a year after and I couldn't replace it or get it fixed so I was able to get a refund. Otherwise I loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this plan is excellent, i've had to use it twice both times they have been so fair i'm ashamed to go back. but i will! cause of the way they treat you..... with respect... honesty... and good will thank you BEST BUY

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    All my electronics comes from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my phone headset yesterday and I also purchased a warranty but which I purchase a warranty on all of my electronics. All of my electronics have come from Best Buy and the warranty services is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker that delivered my appliance were very professional and courtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year protection plan for my ge ice maker. My ice maker stopped working less than a year. They were able to replace it with a brand new one. Worth to get protection plan for sure!

    I would recommend this to a friend