Customer Ratings & Reviews

I can’t imagine my life with out Best Buy and the Geek Squad! I have met some of the most intelligent and helpful people in this department. They came out to perform a site evaluation on my sound system. I know most of the by name. I don’t know if that is good for them, however, it certainly is GREAT for me!

Geeksquad plans have saved us multiple times. The prices are a bit steep at times, so we weigh out the risk vs reward.

How long will your purchase last you? Most purchases come with a 90 day standard warranty from the manufacturer. This is the best option for ensuring that you purchase takes you beyond the manufactures short term warranty.

Great price for extra coverage. Would purchase again for any pricier purchases I will make here in the future.

Great! Good customer service and knowledgeable about product

Geek squad through BB is the greatest warranty service you could hope for. They're always willing to help, the are usually very knowledgeable on your situation or know someone who is. And if all does go sideway, they'll replace it. What more do you want.

Honestly have never had to use it, because the products have always been top notch, but glad its there if i did need it.

My goto product throughout the day. Makes ice quickly and has a choice of 2 sizes. This is my second one. Mine broke today and I ordered a new one.

I absolutely love my cooler, holds so many beverages. Works great! Slick look also.

Seriously what do you need more than protection. Not the you know physical type but you know emotional. Being protected from the heart ache of not being able to replace your expensive stuff.

I purchased this at the time I purchased a mini refrigerator for my daughter's dorm room. I will probably never have to use it, but wanted the protection as it will be used in the dorm. Better safe than sorry!

We bought this for one of the appliances. In the past, we had a fridge that was having a lot of cosmetic issues and having the protection gave us piece of mind knowing it would be taken care of. Especially with dishwashers, free replacements if the appliance is not fixable or keeps breaking.

I love this appliances i purchase from best buy. I would recommend these products.

I bought this refrigerator for the bedroom because my wife loves midnight snacks, but hates getting up to go get it. She absolutely loves it!

Worth the peace of mind, and a decent price to boot!

Great little machine and instant ice. It’s perfect for my needs.

For certain items, no matter where you buy it and what brand it is, having piece of mind in a protection plan is invaluable. We haven't needed to use it, but if we do, great, if not, then we went at least four years of not worrying about our large appliance purchase. Thanks Best Buy

This actually came in handy for my last counter top I’ve machine that stopped working in me. I brought the machine in and it was replaced no problems

Always there if we have questions or need help super easy to get in touch with they quickly sent us a new refrigerator when ours came dented beyond use for us anyway.

I had a problem with my ice maker. Best Buy offered to replace the item or refund me 2 years after I bought the product. It was well worth the price I paid for tbe plan.