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Customer reviews

Rating 4.6 out of 5 stars with 1647 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,647 reviews
  • Rated 5 out of 5 stars

    Geek Squad Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to replace my nonfunctioning icemaker easily when they couldn't fix it. Definitely worth the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waiting on second unit to artive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as promised, was damaged in 2 places. Best Buy is sending a new one now, we shall see. Side note, I offered to keep it as it will be in my shop but requested a discount, they offered $4 credit, needless to say that wasn’t going to work as I won’t pay 95% of retail for a damaged item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must have … the agents fixed my problem very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frigidaire has done it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is definitely up there in the 4.7 range. Freezes extremely quick, and can hold its temperature really well. Currently reviewing this product a month after purchase and I can safely say that this was a wise investment for future to come. Will be giving an update later down the line if something does happen though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is 100% worth the money. highly recommend for anyone buying appliances at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out as a very good ice maker, makes ice really quickly. We purchased this unit back in January but since then it has gotten noisier and noisier while making ice.it still works great, it’s just annoying to use due to the noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service! A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having the piece of mind with GS! the squad is always ready when I need them, Ive yet to be dissapointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me from worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. So professional and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good But has its quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes ice great, however its not easy to clean and if your water is hard in any way you have to clean it twice as much to maintain the functionality of it. If you don't mind that then its definitely the one to choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth it for the price!! We recommend getting this. Not because you need it but because life happens and for the price it’s crazy not to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet, but I'm happy it's there in case of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my discounts.. my service. .my benefits.. fast service. Installed a screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless process!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to schedule my appointment online. I didn't have to wait at all once i arrived and my representative was friendly and knowledgeable. My item was replaced under my 4 year warranty and everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini fridge for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, my wife is breast feeding and we needed a mini fridge. So glad we stopped at Best Buy in Mays Landing. We got a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the warranty on previous purchase and it has always been easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always a plus! I only have ever had to use them once but it’s better to have it and not need it than need it and not have it when it comes to expensive electronics, right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hade a case that refrigerator was damaged while delivery. And with this protection plan they changed in without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond quickly. My remote to TV had two and technician combine to one. It was very easy to use and convenient for me. Senior citizen are so grateful to have your service with field worker that give us helping hands. Thanks to Best Buy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my warranty on ice maker & the return & exchange for new one was quick & easy. Definitely worth the price especially on any electronics nowadays since itself easier & cheaper to replace than pay for repairs has been my experience with modern electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an ice machine that ended up breaking after the initial 1 year warranty. Piece of mind to have the geek squad protection as it got us to a brand new ice machine!

    I would recommend this to a friend