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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1632 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,632 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 2 years of extended warranty, the price is nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good idea to get a protection plan I got one for 4 years

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Questionale long term reliability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in November 2020 and we are on our 5th opel. We only use reverse osmosis filtered water and we descale and clean the unit every other month. The first unit began to make aweful sounds after about 90 days. Replaced with refurbished units that were acraped or dented. This current unit has beeen functioning for about 9 months and has begun to make a high putch screeching sound. No descaling would cause the sound or fix it. Of course its out of its 1 year warranty. Good thing se have the best buy 4 year plan.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need to use it yet. I have had policies on computers in the past and it worked out well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't purchase it something will break so play it safe. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ain’t used it yet, but feel good having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ain’t used it yet, but feel good having it. And will use I️t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong? Great value for your piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service and equipment insurance.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an equipment insurance is a peace of mind and a saving to your pocket.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet hopefully I do not have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need this insurance for your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a geek squad team on your side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great knew there stuff and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Geeks on both coast excellent work by all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT HELP, VERY KNOWLEDGABLE, FRIENDLY!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection, they take care of you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It as good as the replacement warranty but it is what it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance for purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like a good value for the cost of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive and now I have the piece of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for my husband. Best buy makes shopping easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for my husband. Best buy makes shopping easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Quad for What?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad doesn't help with anything for real. It seems that people are paying for extended warranties for nothing.

    No, I would not recommend this to a friend