Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1632 reviews
(1,632 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store does not tell you how it work until u return the item and have to pay afain
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is not worth the price so not recommend
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
worst plan to get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst customer service you will ever receive never get their plan.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
to difficult to make appointments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the money to difficult to get there time to help you.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t trust them because all my experiences with them have been terrible
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Great fridge, crap ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker goes out and warranty does not cover, $1700 to replace it or figure it out on YouTube
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Automatically canceled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They canceled automatically without my authorization
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item received damaged four days after they activated the service
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Only place that had one in stock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought this because products don't usually last
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
No Worries...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An extended warranty is a smart investment for products with questionable reliability, offering peace of mind when the manufacturer's coverage runs out. It can save you from unexpected repair or replacement costs, especially for items known to have frequent issues.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
new device?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Good Decision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always a decision whether or not to get the additional warranty and I don’t always buy it. This time I did and it turned out to be a good decision! While the ice maker was not eligible to be repaired and there was not a comparable replacement available, I was given a gift card for the purchase amount to use at my discretion which came in handy when I purchased my dishwasher. The process went smoothly and I was very pleased with the service received.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love my Insignia compact fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Never heard a peep. Keep in my bedroom. Love the larger freezer. Frost free. Most mini fridges donot have this much space nor compartments. Had mine over a year and a half. Still runs great. If you turn the temperature too cold you will get ice buildup in the freezer and back of the inside of refrigerator. Adjust the temperature and it disappears. Would recommend highly. Largest mini fridge you can buy. I didn’t want the smaller ones. 4.9 cu ft is the size I wanted for my bedroom. Purchased for my elderly mother so she could keep her favorite drinks and foods when she visits. Purchase a microwave on top of it.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
I have the worst luck with extended warranties
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ice maker for my elderly sister for Christmas in Dec 2021 and she said it’s been the best gift she has ever received. I was happy with how easy it was for her to use! I bought a two year extended warranty. She just now called me to say her ice maker just isn’t working like it was. It’s now taking a long time to make ice. It’s Jan 14, 2024 and I suppose the extra warranty ended just a few days ago. We have the worst luck! But she still says it’s the best gift she ever received and has been very grateful for it. Unfortunately I can’t afford to buy her another one. So if Best Buy reads this, if there anything you can do please give me a call.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very cool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well attended to.. I’ll recommend the staff any day. Thanks.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I better pay this service so u have your items safe
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fantastic-Best Ever!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched beverage coolers for 3 weeks. I like my beer ice cold and almost all of them would not get lower than 38 degrees, had bad reviews, or mad loud noise. This one is unbelievable. Although advertised to get to 34 it actually gets to 32 and maintains that temperature. Quiet-can't even hear it. I would highly recommend the 4 yr warranty as beverage coolers are notorious for short life.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We get this on every appliance we buy from them, worth every penny
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GOOD TO HAVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have even when you think you dont need. Came in use when my item broke out of no where 6 months into using it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Loving my wine cooler!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this wine vault July 2019, and I have had zero problems with it after continuous use in my home. It's stylish, quiet and keeps the temp I set. I think I have 26 bottles of various shapes/sizes in it now, which it accommodates very nicely. Bought an extended 4 year warranty just in case anything goes wrong. Very pleased with the product, especially for the discounted price I paid.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend
