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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1514 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,514 reviews
  • Rated 5 out of 5 stars

    Got this just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wonderful microwave died after 2.5 years. It had been repaired once (at 3 months) for door closing issues. Turned it on one day, and it died. Purchased a new microwave and decided to get the Geek Squad for it, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a good option because they fix or replace the item that is not good anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that Best Buy offered a four year plan. The other stores only offered a two-year plan for almost as much. This plan was a much better deal and I'm pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good but the Microwave was not able to be repaired and I had to purchase another microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have always had great quality purchases from Best Buy and have never needed my Geek Squad, but it's awesome to know that they are always there if I do have an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Geek Squad had to Speak with several people, but in the end they were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so helpful when I need them. Always make sure you leave satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always on the job. Easy to contact and get results. They are very patient to helping me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for newer electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it for insurance. I’ve had plenty of appliances go out prematurely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fear geek squad is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my people love ❤️ them they are so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for GE microwave. Glad I did. It blew up out of warranty. They replaced it no charge and no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues so haven't had to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the warranty. You never know what will happen always great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had new washer, dryer and three TVs delivered and installed. Service was timely and excellent in all respects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind , Patient and Professional with me. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super prompt and very organized and were very knowledgeable of the TV and I felt very happy and confident about knowing how to use the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michal Aslan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker is a good quality unit. Would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered my appliance ASAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ordered these microwaves dozens of times for my offices and the order/delivery process has been great!

    I would recommend this to a friend