Customer Ratings & Reviews

The service you never want to need. Great so far but hoping never to need them

We spent thousands remodeling appliances through Best Buy, and hundreds on extended warranty. The warranty ended up being much worse than past experiences with competitors for basically the same cost. I wish you could just have a simple transaction with this store, instead of tracking and points and member discounts and prices that change and policies that change. It all makes for a horrible appliance buying experience with Best Buy

Looks great and works even better . Love item .thank you

I always get the insurance and whenever i have had to use it there is great service

Good good value good good products good value good

ITS THE BEST CHOICE I CAN HAVE FOR THE REST OF MY LIFE...

Well priced. Love the microwave. Use it multiple times a day. Happy with my purchase

Geek squad is very easy to use and makes sure that you are a satisfied customer.

I recommend the geek squad if you service done right the first time. Always professional!

Good plan to have, well worth the money. I like it

I have not had to use it but I know that they are responsible for the product

Always worth to have geek squad protection. It helps with little damage even

I have yet to use this, but overall received fast and no issues as of yet.

Wow! Great Product for Electronic Challenged Persons

Covers my purchase for 4 years if can’t fix replace

There is nothing geeksquad can fix. Full of knowle

DO NOT purchase from Best Buy - Horrible customer service. If you want to speak to someone at the store, you must go there in person. They do not take calls at the store. We purchased a microwave that died after just 2 1/2 years. Thankfully we had the extended warranty. However, when I went into the store, I was told by the person that looked up my account that they would replace the microwave. When my husband returned it the next day, he was told they would have to fix it. You cannot call and talk to anyone at the store. You must physically be there to get told different things.

Excellent service. Can’t go wrong, highly recomment their protection plan

4 years of extra protection for cheap... Sign me up!

It’s a must to have their warranty. They replace anything if it’s broken