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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1495 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,495 reviews
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price definitely worth it for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whats better than extra protection !! i try to get this everytime i make a large purchase because why would i waste my money if something break and i try to return it after the manufactures deadline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Price was right for long term coverage.... I normally don't buy warranty's because it's not worth it. In this case it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about Best Buy and their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quick service didn’t have to wait that long in line!! The staff were very helpful from walking in the door to leaving out the door I was greeted with a friendly smile and I left with a friendly smile because the work that was done to electronics that I purchased I was in and out the door within 15 minutes geek squad is great!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Spacious and quiet

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. It’s very spacious. I can warm both of my toddlers plates at the same time. My favorite part is there is no loud obnoxious noise when the timer is up when I grab my late night snacks lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the AirPods for my son, he was a little rough in them and one AirPod wasn’t working correctly. Purchased my son a new pair for Christmas but didn’t realize I purchased the warranty on the broken air. Returned and got the broken pair replaced. Guess who now owns the replacement pair... me! Buy the warranty - it’s totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a plan for a previous microwave. The microwave stopped working, so I took it back expect them to send it for repairs. They said it works differ than computer. They gave me the purchase price back and I selected a differ microwave and protection plan and even got a small gift card back with the difference of the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to return the microwave without any trouble. They gave us a refund and we bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won’t need lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won’t have to use the warranty but from previous times I’ve had to buy a Geek Squad warranty I know they cover pretty much everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway buy geek squad protection when available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad protection for my big items. So far I have not had issues getting items fixed or replaced

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Givee me peace of mind in case my product has something going on later on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MICROWAVE PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection- JIC.. This is first time I used it - took awhile to replace my microwave-oven which wasn't even 2 yrs old - but had been discontinued. However -eventually got one - just had to pay difference in price between old one and new one and get new protection plan. Too bad they don't have loaners as one month without microwave is a LONG time. Luckily they found similar product - practically identical actually- so I got one sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to assist me with my microwave. I would definitely use their services again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't used the service, I chose Best Buy for my dishwasher because BB has the best and most affordable warranty for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must it covers everything just got my brand new washing machine replaced with more expensive model I'm happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, repeat customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the geek squad protection. So far if we've had issues they'd been no problems getting things fixed or replaced which is why we are repeat costumers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for water appliances and OLED TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty’s are usually not worth it but with any appliance that uses water I’d recommend it. Also Best Buy warranty for OLED is the best. Eventually you’ll get burn in after many years. But having the 5 year warranty just gives you the easy of mind in case a pixel burns out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken LG Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave last past the 4 year protection plan but on the 5th year, you must replace it. I don’t recommend buying it. Save your money for something that will last 10 years or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A relatively inexpensive warranty that has saved my bacon in the past year.

    I would recommend this to a friend