Customer Ratings & Reviews

I get so much peace of mind knowing that when something goes wrong on my computer I have someone to contact immediately. When I call I always get someone who can help even without me having to go into the store. Even if it's just helping me open up more storage space and clean up old files, I feel so much better.

Definitely a must it covers everything just got my brand new washing machine replaced with more expensive model I'm happy

Nice warranty package easy to use nice to always have on hand

Used this protection plan to replace a microwave that had died less than a year after purchase. The Best Buy protection plans are the best, & they never give you any hassle, which is awesome.

I expect I bought this for my daughter's computer. I love Geek protection. I've always had excellent service on whatever product I've bought it for, which is dozens of things. They'll fix it or give you a new one. Huzzah!

Always buy geek squad protection for my big items. So far I have not had issues getting items fixed or replaced

Always feel sade from the unknown. Really like knowing insurance is there if needed.

This is the best option when buying devices and appliances. To know that you have replacement or repair coverage is a comfort I will always pay for when shopping at best buy. When the manufacturer warranty runs out you can depend on geek squad

I will never purchase an item without also purchasing the protection plan. It has saved me more than once. Great people that service all the items.

Buyer of the warranty, beware... I purchased an LG microwave in 2024. One and a half years later my microwave stopped heating the food. I took it down to geek squad and they tell me I have to send it to LG before I can get a replacement which takes 3-5 weeks! I purchased the geek squad warranty to avoid this situation. Now, my four children and I have to wait a month to replace my microwave.

I love best buys extended warranty packages. They are really easy to use, no hassle. Always very satisfied. I just miss not being able to extend after the first time it expires.

Its great 4 year warranty work well if the unit breaks after 3 years, but less then 6 months is bad for business because when you return it, they ask you if you use the manufacturer you need to mail it and wait long to get a respond. but if you use the geek squad, you need to buy another warranty.

I buy this service every time I purchase a new laptop. This is invaluable. Trust me. It's so worth it to buy this up front than to get stuck paying a ton after something happens. I've been buying GS protection plans for over a decade and have never regretted it.

Microwave last past the 4 year protection plan but on the 5th year, you must replace it. I don’t recommend buying it. Save your money for something that will last 10 years or more.

It is always worth buying the extra warranty in my opinion!

Get the protection! My microwave tapped out after less than two years of usage. But since I had the geek squad protection on it I was able to just exchange it for a new microwave and keep it moving.

Helpful to protect investment. Useful. Had for prior small appliances

I purchase a lot of devices that I can be tough on. It good to know that I have a back up to take care of any problem I have, I liked it so much that I bought an additional plan for my mothers house as well. She very happy about having her devices covered as well.

Helped ……………………………………….:……………………………………………..zzzzzzz

Worth with money I paid for. Fully covered with anything happened. Easy to process.