Customer Ratings & Reviews

The increasing complexity of today's electronics has slowly moved me toward purchasing extended warranties.

The last microwave we bought lasted only a year, so we got the warranty with the new one we bought.

Bought a microwave & after just 6months, it stopped heating up our food. So I brought it back to the store. Since I got the GSP, I was able to get another microwave with no hassle!

Geek Squad us excellent service department for every product under warranty wuth Best Buy. Delivers quality service or replacement of item. .

Better than expected. Stellar customer service received from gentleman attending the

The agent was knowledgeable and pleasant. No problems and very happy I didn’t have to set up my new HP. When you’re 83 it is nerve wracking. Thanks.

The Geek squad members came with my TV and hooked it up and it didn't take long at all. I am very pleased with their service and the coverages.

A relatively inexpensive warranty that has saved my bacon in the past year.

Having this protection, when we brought our broken LG microwave, we were offered a replacement for the new one. Quick, no hassle service, reasonable price. We got a new microwave and for about $35 got another 5 year protection.

I haven't had to use this protection plan yet, but it does give me a peace of mind knowing that my product could be repaired or replaced in the future if I need it.

The agents were of big assistance when I was transferring from one tablet to another. The tablet kept giving error messages that I could not resolve, the sales associate sent me to geek squad who solve my issue and imported my apps to my new tablet.

Insurance, Insurance, insurance if something were to happen. Only once did I have an issue and Best Buycame through without a hitch.

For the price definitely worth it for peace of mind!

Purchased because we are on our second microwave in a year. Needed a piece of kind that if something happened to this one, we would be covered.

Always great to have geek squad:) ……… Any purchase I make over $100 I purchase geek squad for.. It’s worth it especially if you love the product you are buying!!! Why not be covered it’s the smart thing if you ask me.

Love everything about Best Buy and their products!

Geeksquad always takes care of their customers makes it much much easier if you pay a little extra and get the warranty on items you purchase

I like the how fast it heats up the water great for the morning coffee before work.

I got insurance didn’t have to perches the item again out of pocket they just exchanged it and allow me to add insurance to the replacement this is awesome they go above and beyond for their shoppers great service

You never go wrong with adding an extended warranty especially at Best Buy. I hope we never have to use it. But if we do we know that any issues we have will get fixed and everything will be taken care of through the geek squad