Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1515 reviews
(1,515 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t buy any appliances without a protection plan. Have benefited from our Geek Squad plans for many years. Certainly worth the investment.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Depends to which BestBuy store you go...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best money you can invest is protection for your stuff!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GS protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatful for the option of geek squad protection available!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is one of the best options to use especially for your protection fir any device
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this geek squad, good service and replacement
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to work with. Help to fix problems. Explain fixes well.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this warranty with everything I buy. If it breaks they replace it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection plan worth it always works when I need it and always buy it for all my products I buy at Best Buy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Poor Service - Lacks Product Knowledge and Ethics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars, I would. This was by far the worst customer service experience I’ve had. They were completely unwilling to accommodate and consistently deflected instead of offering any real explanation. When I asked where their policy states that a GE countertop microwave qualifies as a small appliance, they couldn’t provide an answer. Meanwhile, GE’s own website clarifies that these microwaves are not considered small appliances. Which makes sense since they weigh nearly 50 pounds. Rather than addressing the issue, the representative (Edwin) simply dismissed my concerns by saying I was “frustrated” and hanging up on me. I do not recommend Best Buy or Geek Squad to anyone.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
So pretty!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE this microwave! Works great, easy to use and its pleasant to look at too!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is a quality product that satisfies our home needs.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has always proven to be a good idea! Good service!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 year Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad install and follow-up protection is well worth the money...Always have had polite, knowledgeable people
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy choice for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance is always a great topic for debate, but as fast as new appliances go out, I wouldn’t purchase without it.
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth the extra cash for the protection and piece of mind you will have a working appliance.
I would recommend this to a friendRated 4 out of 5 stars
Product Return Process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning defective microwave was easy to process and obtain exchange
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feel confident that if any issues arise I am protected
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Available when you need them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 4yrs protection for my microwave. Very happy that I was able to get it for a good price.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
I love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never buy anything without the extended protection, even though I rarely need to use it. When I have it's been a stress free fast experience.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great at making both hot and iced coffee with easy to follow instructions, but the frappe attachment was not what i hoped for.
I would recommend this to a friend
