Customer Ratings & Reviews

Just bought a new microwave with the Geek Squad Protection. Not much to review actually. Its worked just fine so far.

The agent mounted my IPhone promax14 check and diagnosed

overall this has help me learn more about keeping my gadgets safe and up to date with downloads

A must have,I had 5yrs on my curved 55in 2 in years in went bad came out to days later came out did his best made few calls to make sure he did everything he could to save the tv but no luck.So he assisted me in making all the right calls,three days later a new in the box 55in tv delivered to me and yes a another 5 year plan.but I did buy 58 in flat in the mean while 5 years on that well.

Returned microwave to Geek Squad. Sent out microwave for evaluation/repair and 3 days later received email that return was accepted and credit would be issued!

I forgot had the protection for my microwave. In the past geeksquad helps out a lot

They are very nice, they have helped me many times with my appliances.

I have not had to use Geek Squad protection to replace or repair anything. I cannot say if it is good or bad. That is why I gave 3 stars

We purchase a lot of products from Best Buy because their geek squad protection program works. We always get the longest possible protection plan and had 2 items that broke already refunded. With the store credit, we were able to purchase new products for the same or even a lesser price. We are very happy with it so far.

Nice security for an appliance purchase big or small on case of a oroblem

It feels so good to have a backup plan if something goes wrong with my purchase.

Excellent option for an affordable price. They are amazingly good.

The microwave is a good size not too big however, you have to add about an extra 30 - 60 secs to orginal heating time.

Funny, I've never gotten extra protection for my mobile phones, even though I take them on boats and use whatever one I've got day in and day out. But for an appliance with moving parts, a microwave with an LCD panel, or a TV that wouldn't last like a cathode ray tube would, I put some additional money into the Best Buy protections these days.

Nice warranty package easy to use nice to always have on hand

Never buy anything electronic without Geek Squad protection. I have had three flat screen tvs go bad and all were replaced at minimal charge and with no significant delays.

Helped ……………………………………….:……………………………………………..zzzzzzz

Haven't needed their service yet, but if something goes wrong, they can make it right.

Fast and quick service didn’t have to wait that long in line!! The staff were very helpful from walking in the door to leaving out the door I was greeted with a friendly smile and I left with a friendly smile because the work that was done to electronics that I purchased I was in and out the door within 15 minutes geek squad is great!!

Bought the AirPods for my son, he was a little rough in them and one AirPod wasn’t working correctly. Purchased my son a new pair for Christmas but didn’t realize I purchased the warranty on the broken air. Returned and got the broken pair replaced. Guess who now owns the replacement pair... me! Buy the warranty - it’s totally worth it.