Customer Ratings & Reviews

I think it is important to have GEEK SQUAD protection. I have used it many times, over many years. I am very happy with their help. They are professional, knowledgeable and kind. And, when I am worried and upset I find they calm me down. Thank you.

Buying certified preowned? Its worth buying the extended warranty, especially if the item is still cheaper than MSRP with this plan included. Reduce ewaste, create local jobs, encourage right to repair, and save money while getting dope electronics and comprehensive coverage. Seriously, what is there to lose other than a few bucks? Helped me evem figure out how to turn off the child lock, because I am dumber than a sack of hammers. :3

Such a professional team, came in installed and left within 20 minutes. Service was great, employees were kind and informative.

Best service great workers and fast people. I love Best Buy will always shop. Send me gift card. ☺️

The agents delivered and mounted two big televisions above the fireplaces and wired them up. Everything went well.

This design is ridiculous and inconvenient. I have two of these microwaves at other properties. Why would LG add a small button on the right side of the microwave that would have to be pressed at the same time as the button in the front. I order this for a property that was being renovated and did not open the box until last week. The side button makes this unusable with the metal microwave shelf that this was intended to sit inside of. Is this even ADA compliant? I would like a regular microwave with a standard button to open it like the others I have. No one should have to throw up gang signs to simply open a microwave.

4yr protection, peace of mind. best insurance so far with best buy.

My microwave started to rust 1 year after purchasing. I called geek squad and they said this protection plan doesn’t cover rust, only electrical issues. I guess if the rust gets really bad, it may short circuit the microwave and then MAYBE they will cover it . LOL

Big size microwave, easy to use, ready to my family's

Bought this on my microware. LG unit 1.7 cu ft. Broke and would not work after a few weeks. Glad I had the 4 year protection.

Very good Microwave for the price. I would recommend this to my friends. I love the size not to small not to large. Delivery was fast and on time.

Good price for a very good product and easily taken care of

[Employee of bestbuy] Always recommend getting geek squad protection, it makes you feel secure and covers any wear and tear after owning the product for 2 years

Geek Squad has changed a little bit. Now. You have to go through the manufacturer warranty. The first year afterwards, you have to go through the geek. Squad program, even though, if you're not satisfied with your product say like a refrigerator the large appliances your appliance has to really be and go through quite a bit before they would. Take it back. I would think my refrigerator would be recalled as a lemon. Even though I've called them back a few times for the same problem.. But I'm happy that they have come out and fixed it multiple times and it's still under warranty. So I'm happy and every other time I've had Geek Squad, they've always have been able to fix it, but with mom playing says they do a change or give you your money back quickly.

Hopefully we won't need to use this! We trust Best Buy and the 2 year warranty wasn't terribly expensive.

Have always purchased protection and when I've had to use in the past have been super simple and they are always willing to helpm will always purchase protection plans from them.

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

These days have a warranty on your electronics or appliances is a must very great value and easy to use if something comes

Love these guys. So efficient. Do all the connecting and explain everything. Wouldn't have half my electronics without them.

The technician was friendly, knowledgeable, and took the time to explain what was wrong with my laptop in terms I could actually understand. They diagnosed a failing hard drive and offered a few options, including data recovery and replacement. I appreciated that they didn’t push unnecessary upgrades or services.