Customer Ratings & Reviews

I purchased this protection for my microwave and haven't had to use it yet luckily but I did call and have some questions and they were exceptional in helping me out thanks

We were able to return the microwave without any trouble. They gave us a refund and we bought a new one.

Purchased the additional warranty with our new GE microwave for the just in case issues. Pretty simple and straight forward. We are looking to purchase more household items from bestbuy and will add warranties to those as well since it was low priced and easy to do. Thank you.

The agents are great. Have always solved my problems with the devices and the protection offers full coverage on the items.

I feel it was a good purchase and do hope that I do not need to use it. Hard to pass a good buy to protect something.

It's nice to have backup by having a Geek Squad protection plan. If something goes wrong, they can fix it. Great that this is offered.

I try to buy purchase this with all my appliance purchases. Glad I purchased it again this time. It provided a quick and easy way to get a new microwave when my first microwave failed.

I love all the brains behind finding problems. If it cannot be found, or costs too much to fix then replace! Can't beat that!

Geek Squad is fantastic and work professionally with excellent service and more reliable Highly recommend others

[Employee of bestbuy] This protection plan is the best one out there, I always get it!

Very convenient i love the features it has especially the dinner plate option

I would say Geek squad protection is a must for our costly gadgets and electronics. I had a good experience with the Geek squad team when I really need to use the program. Friendly team members and hassle-free experience.

I ALWAYS BELIEVE IN SUPPORTING THE TEAM WHERE I PURCHASED MY PRODUCT. IN THIS DAY AND AGE PRODUCTS MAY NOT BE BUILT LIKE THEY WERE YEARS AGO SO A LITTLE ADDED PROTECTION AND A RESONABLE COST IS WELL WORTH IT.

The warranty is worth the cost. It is well worth the price!

We use the microwave every day, several times a day, for defrosting, warming, and cooking food, and quickly boiling water for my morning coffee. The extended coverage is a little peace of mind that if something goes wrong, it's covered!

Made it almost a year. Today while cooking in what we normally do, it started soarking! Made sure no metal but kept happening. Looks like time for a new one but is under the 2 yr warranty so hope to get a replacement. Other than this, we have had excellent experience with this machine.

Geek Squad Services Always Spell Excellence. There is little else I can say as a loyal Best Buy customer over many years. Why? Convenience is best. Customer Service is best. Quality Products are best. BEST BUY IS BEST!!!

I’ve used the protection warranty several times. Every. Single. Time. It. Was. Easy. And. Painless. They have either fixed my stuff for free or just given me a free new one. Make this part of your budget to buy, if you have a problem later you will be sooooo happy you did.

I have used them in the past to replace screens for laptops and they have never messed up my electronics yet.

So far so good. Am impressed with service as explained by salesman. Hope it will be as explained if I ever need it.