Customer Ratings & Reviews

I have not had to use them in years but when I did they provided excellent service.

Having this protection, when we brought our broken LG microwave, we were offered a replacement for the new one. Quick, no hassle service, reasonable price. We got a new microwave and for about $35 got another 5 year protection.

Great item. Highly recommended to all. Excellent service when needed. Thanks again

Agent very friendly, knowledge. Got things taken care of in a very short time. Comforting to know when you have a problem, they will take care of it.

Awesome products and services I love Best Buy and will continue to be a loyal customer

Always great to have geek squad:) ……… Any purchase I make over $100 I purchase geek squad for.. It’s worth it especially if you love the product you are buying!!! Why not be covered it’s the smart thing if you ask me.

Purchased the 2 year Geek Squad protection for a Sharp Microwave. Good coverage and value.

Geek squad does offer decent service. They can't do everything but they sure do offer a good amount of services and support.

I got insurance didn’t have to perches the item again out of pocket they just exchanged it and allow me to add insurance to the replacement this is awesome they go above and beyond for their shoppers great service

The agents were of big assistance when I was transferring from one tablet to another. The tablet kept giving error messages that I could not resolve, the sales associate sent me to geek squad who solve my issue and imported my apps to my new tablet.

We pretty much always sign up for coverage with electronics. Had to replace a unit and got excellent service without grief from the repair desk. Very satisfied.

Always get a service plan. Best to make an appointment

I always get a service contract at Best Buy. You wouldn't believe how many times I have had to use them over the years on one product or another.

This is working great. I purchased this for the office, and the team finds it to work great as well.

This protection plan is the best one out there, I always get it!

Peace of mind! Comforting to know that if anything goes wrong, the product is covered. Simple.

You never go wrong with adding an extended warranty especially at Best Buy. I hope we never have to use it. But if we do we know that any issues we have will get fixed and everything will be taken care of through the geek squad

I have used them in the past to replace screens for laptops and they have never messed up my electronics yet.

The Service is the Best in store really profesional people

I purchased this protection for my microwave and haven't had to use it yet luckily but I did call and have some questions and they were exceptional in helping me out thanks