Customer Ratings & Reviews

The Geek Squad is the best thing when purchasing anything from Best Buy. The staff are patient with non-techy people and are a tremendous help in setting up new computer, transferring data from old computer to new, and answering all sorts of questions we had.

Geek squad is the best thing to have to know that if anything go wrong, they are there to help you all the way

The comfort of knowing if anything goes wrong Best buy will exchange for same item or credit towards a new one. Must have on all items i purchase thru Best Buy. Hands down best warranty from any retailer I have used.

Good to have to insecure your product is covered "

Highly recommend purchasing this warranty most of the time. Geeksquad has usually been a pleasure to work with over the years.

Haven't used them for this product but i have used them for other products I've bought and they are fast and efficient

Geek squad is good and reliable. The provide good service

I purchased this microwave for my niece on her birthday last year and it is still working fine she has 4 children and the 3 boys are not gentle with it so I know it's a good product

Always worth it for the highest and electronics and big purchases.

The Geek Squad protection plan really saved us a lot of money. The customer service personnel is very helpful and willing to explain details of the protection plan and insures that any repairs are done quickly. The Geek squad takes as much time as I want to explain the options and what alternatives might be jhelpful.

Very good I’m happy I appreciate Thank you so much

I was having issues with my microwave i bought less than a year ago. I call Geek Squad and was able to get in in 2 days. I was seen promptly at my appointment. They discussed that because i bought the extra warranty I was able to get a full refund for my microwave because they do not troubleshoot small appliances. I got my refund and another microwave.

We purchased this protection for our new microwave. Hopefully we won't have to use it but it is great to have just in case.

Very knowledgeable about camaras and we attend it quicly

Have not yet used it, but i hope they honor the warranty.

These plans save me! Worth every penny on microwaves, routers, vacuums and more! I seriously have used these for replacements twice in the last year. Things just don’t last like they used to.

These plans save me! Worth every penny on microwaves, routers, vacuums and more! I seriously have used these for replacements twice in the last year. Things just don’t last like they used to.

Excellent.5 Stars. Heats up food quickly and predictably. Touch controls are a bit confusing, thougg

I believe that purchasing this protection plan for an appliance will simplify the process if there are any problems with the appliance. The price is right for the reassurance. I can't say how good the service is since I haven't used it yet.

The best purchase I can ever have a love have my microwave hit up. Aloha there so small convenient.