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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1528 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,528 reviews
  • Rated 5 out of 5 stars

    Easy choice for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is always a great topic for debate, but as fast as new appliances go out, I wouldn’t purchase without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with services requested by geek squad. Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value! Trusted Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them in the past and was very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought this cause I’ve had to use it and it saves you money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for peace of mind.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great for peace of mind for your purchase. Remote service and questions answered are a plus for worse case scenerios.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my wifes Samsung Galaxy S8 kept locking up. Took the Geek Squad warranty plan. She had a new phone in 2 days. Thanks Geek Squad for doing the impossible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this products work well and still working up to this day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage Best value Best tech team Best Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for really god warranty for the price especially when Best Buy is so close

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken Frates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not make a purchase without coverage. From experience their claim process is seamless, professional and all that it promises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is one of the best options to use especially for your protection fir any device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra cash for the protection and piece of mind you will have a working appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty just gives me peace of mind for a couple of years. Cost is small compared to what you get in return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad warranty . It’s perfect for more expensive things that you wouldn’t more cheaply just replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long live best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay for Geek Squad. It's nice to have your purchases backed up by a company you know isn't going anywhere! Long live best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful and very quick. Their customer service is always on point. I always get greek squad protection on my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service listened very well. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in your corner if you need it time will tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the warranty on my products gives me an additional insurance that Best Buy will take care of it if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet but I felt the value was worth it ... geek squad guys have been excellent when I’ve needed them ..

    I would recommend this to a friend