Customer Ratings & Reviews

The agents mounted my TV and made sure everything was okay.

We LOVE this microwave! Works great, easy to use and its pleasant to look at too!

The geek squad sevice is phenomenal. Great customer service.

It's good to sleep and know you are protected. Sometimes I warranties from manufactory is bad.

Having A Geek Squad Protection Warranty Is Like Making Sure You Always Have A Extra Set Of Keys If Something Would Ever Happen

Extremely disappointed in the 4 year protection plan. I purchased a microwave and was told the 4 year plan was a full replacement plan, so I bought it. That turned out not to be true. The microwave lasted 33 days before it completely stopped heating. Instead of a replacement they sent it out for repair (2-3 weeks). If it costs too much to fix, they said they’d give me a store credit for the purchase price. And if I choose to buy a new one, I’d have to purchase a new protection plan. I’ll also lose the $70 off for the sale price if it’s not still on sale. So if it can’t be fixed, my “4 year protection plan” will have lasted 33 days, it will have cost me $110, and I won’t even have a microwave, just a store credit that doesn’t include what I paid for the protection plan. The protection plan is definitely not worth it, especially if the product only lasts a few weeks.

Always good to be protected. Ive used their services before and theyre great. They get your item replace or repaired in a timely matter

Got the geek squad protection, just in case. Luckily haven’t had to use it yet. So don’t know if the service is good or not.

Best value for your appliances. 4 year hassle free warranty is great if anything happens to your purchase.

I buy this warranty with everything I buy. If it breaks they replace it.

So thankful for the added offer! It gives you piece of mind that if something goes wrong Best Buy will be there to help!!

I haven't had to use it yet. Hopefully i won't have to. Bestbuy has always taken care of me if I had any issues. Thanks Bestbuy!!!!

I tend the purchase a protection for anything that has a screen, speaker, or has the degree of likelihood to be dropped or fall over

Geek squad is good in case your device needs to be repaired.

In addition to the manufacturers warranty it definitely makes sense to get the geek squad protection just in case because you never know what may happen.

Easy and fast response when my new microwave wouldn’t come on

Great product and service, best place to buy for home needs

I believe in warranties and glad I purchased it. It seems electronic items often can present problems,

These guys did an amazing job on delivery and set up-- put my aging parent at ease and were very professional and respectful

Used my warranty from my old microwave that was not working right and applied it to my one. Saved me money all around and purchased warranty for new microwave.