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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,515 reviews
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the piece of mind with the Grek Squad pan is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always do well! Love the help and support they bring!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved my issue promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait time when I called was a bit long. I was told this was due to the storm that knocked out the Houston call center. After I spoke with the rep they scheduled a service appointment for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have a backup warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet it's just extra piece of mind having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & Geek Squad Team installed very professionally & timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stove install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new stove and removed the old one very timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, especially if you use your appliances a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very helpful in resolving any issues with my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. No hassle return and replacement. It is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Protect your investment with any major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best investment I can make.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really glad to have this because it covers accidental damage. I hope to never need to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my microwave which had a problem after 2 years. They got me store credit fir my appliances to get new one. Couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.............................................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great...............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan it's really good for the most part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the idea of a 4 year warranty. Very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any item you have that may break after using it for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for small appliances and it is a straight replacement when it breaks down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is very knowledgeable about the product

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Shelby. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection plan with technology! It pays off just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with their service. No hasstle. No questions. It’s worth the expense

    I would recommend this to a friend