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Customer reviews

Rating 4.7 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,515 reviews
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must to have their warranty. They replace anything if it’s broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Not Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the price it is a good deal but hopefully won't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment... Geek squad never let's you down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some products, warranty is cheap enough to add on and have peace if kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best plan ever by geek squad. Protecting my assets are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really in love with this set 3 in one multifunctional and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fives me peace of mind. I don't have to worry if anything happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the security there if something goes wrong or messes up always very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased awhike back did not need but was nice to have security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the warranty. Based on other reviews glad we purchased it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT purchase from Best Buy - Horrible customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT purchase from Best Buy - Horrible customer service. If you want to speak to someone at the store, you must go there in person. They do not take calls at the store. We purchased a microwave that died after just 2 1/2 years. Thankfully we had the extended warranty. However, when I went into the store, I was told by the person that looked up my account that they would replace the microwave. When my husband returned it the next day, he was told they would have to fix it. You cannot call and talk to anyone at the store. You must physically be there to get told different things.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love geek squad they can be very convenient and comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to own!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta have it with up to four years of protection for my new microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad provides the best protection. Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty I’ve seen , recommend people always to get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for any appliance purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are helpful and you get a peace of mind if anything goes wrong with 4 years of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need to keep my purchases protected. Geek Squad is a great !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used on previous item purchase and was taken go care with the results. I prefer to not need to use but worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a program where I can take my laptop for service and this is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad warranty policy is customer repellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent thousands remodeling appliances through Best Buy, and hundreds on extended warranty. The warranty ended up being much worse than past experiences with competitors for basically the same cost. I wish you could just have a simple transaction with this store, instead of tracking and points and member discounts and prices that change and policies that change. It all makes for a horrible appliance buying experience with Best Buy

    No, I would not recommend this to a friend