Customer Ratings & Reviews

I bought the extra warranty because the unit has so many features. So far so good. no problems.

Kind , Patient and Professional with me. Thank you

Geek squad is the best coverage you can buy. It has always served me better than other brands of coverage or warranty. Having a physical store to go to is also the best.

Haven't had any issues so haven't had to use the warranty.

this a good option because they fix or replace the item that is not good anymore

Always so helpful when I need them. Always make sure you leave satisfied!

Coffee maker is a good quality unit. Would recommend it.

I purchased protection for my microwave oven because the price was reasonable and kitchen appliances are prone to problems. Worth the price, in my opinion.

Just get it for insurance. I’ve had plenty of appliances go out prematurely

Always get the protection plan. My microwave stopped working after only a few months but brought it back to the store and it was replaced with a brand new one, no questions asked.

It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

We haven't had to use Geek Squad on the particular device we purchase the plan for, but I think the extra protection is great to have on expensive items. We have benefited in the past.

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

I haven’t had to use this yet, so it really remains to be determined if it’s a good value. If my microwave catches fire, I’ll be really happy I have coverage I’ve gotten geek squad coverage on other items and it was worth it. They’ve been professional and very helpful

Love it….its jus right for me….been looking for one like this in black color and i finally found one….thank you samsung

Glad I got the warranty. You never know what will happen always great service.

I definitely recommend purchasing this affordable product.

Love the Geek Squad Protection Plan! It has really been a life-saver. The folks have been so very nice to help you out.

I honestly think you should always get the geek squad protection because if anything were to go wrong with your product they got you covered.

My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.