Customer Ratings & Reviews

The Geek squad members came with my TV and hooked it up and it didn't take long at all. I am very pleased with their service and the coverages.

The agent was knowledgeable and pleasant. No problems and very happy I didn’t have to set up my new HP. When you’re 83 it is nerve wracking. Thanks.

I buy this service every time I purchase a new laptop. This is invaluable. Trust me. It's so worth it to buy this up front than to get stuck paying a ton after something happens. I've been buying GS protection plans for over a decade and have never regretted it.

Gotta wear protection! There are too many possible problems with modern equipment plus so many evil hackers wanting to ruin your computer.

Love this protection especially for computer. Thought I had been hacked but I was able to take to the Geek Squad and have them check it out. All was well and no extra charge. Worth the peace of mind having the Total Tech Support.

Never really had to use it but when I have it saved me $$. I don’t have the income to spend hundreds on an I got to do this now basis. So it can come in handy.

Insurance, Insurance, insurance if something were to happen. Only once did I have an issue and Best Buycame through without a hitch.

I purchase a lot of devices that I can be tough on. It good to know that I have a back up to take care of any problem I have, I liked it so much that I bought an additional plan for my mothers house as well. She very happy about having her devices covered as well.

Very helpful. Fast and dependable. Even call you when your product is done

Purchased this for my Garmin watch. The watch started malfunctioning about three years into the protection plan, they replaced the full value, no hassles. Boom!, that quick they had it resolved in about 4 minutes. Great plan, no hassles.

This is always a great option to purchase additionally on top of any items. I have always enjoyed hassle free exchange and replacements with geek squad protections. I recommend this service with selective purchases, the ones best suit you and means valuable to you.

This is always a great option to purchase additionally on top of any items. I have always enjoyed hassle free exchange and replacements with geek squad protections. I recommend this service with selective purchases, the ones best suit you and means valuable to you.

Geek Squad is fantastic and work professionally with excellent service and more reliable Highly recommend others

Awesome, very good communication. Had to return but overall

I feel it was a good purchase and do hope that I do not need to use it. Hard to pass a good buy to protect something.

The agents are great. Have always solved my problems with the devices and the protection offers full coverage on the items.

Purchased because we are on our second microwave in a year. Needed a piece of kind that if something happened to this one, we would be covered.

As the last few microwave ovens I've purchased have been hit or miss, I purchased this four year protection plan. I have had good results with these protection plans from best buy over the years. I hope to not need to use it but with appliances these days we can never tell how long they may last.

So far so good. Am impressed with service as explained by salesman. Hope it will be as explained if I ever need it.

The 4 year Standard Geek Squad Protection plan is awesome. It is great to get because you never know when thing break down and you will save yourself lots of money knowing the your purchase is protected for 4 year.