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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1514 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,514 reviews
  • Rated 5 out of 5 stars

    Kim’s Geek Squad tv installation hung on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new tv they did a fantastic job the untangled my hideous cords they were professional and friendly and very clean with my job thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty is great when you make purchases thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Insurance for non tech consumers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have electronics. Geek squad was very quick and this membership offers a lot of perks like free installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price to value ratio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for my microwave oven because the price was reasonable and kitchen appliances are prone to problems. Worth the price, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never need the coverage; but as it was delivered by some gorilla who tore up the box by carrying it with one hand and left it on its side in the grass,...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best coverage you can buy. It has always served me better than other brands of coverage or warranty. Having a physical store to go to is also the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and will always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and very useful. Definitely would get every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is also a great add on. Very nice people to talk too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries with the protection plan.If needed, it’s good to have than not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries with the protection plan.If needed, it’s good to have than not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have for any expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these with any costly product I buy from Best Buy because they always honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a promise to myself that i would never again buy any electronics without getting protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. My microwave stopped working after only a few months but brought it back to the store and it was replaced with a brand new one, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I do not enjoy having to replace appliances - having the protection plan has been a real life-saver in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use Geek Squad on the particular device we purchase the plan for, but I think the extra protection is great to have on expensive items. We have benefited in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have for your items so they will last a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet, so it really remains to be determined if it’s a good value. If my microwave catches fire, I’ll be really happy I have coverage I’ve gotten geek squad coverage on other items and it was worth it. They’ve been professional and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only buy my electronics from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your guys' protection plans keep up the good work guys thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty comes with the product in case something happens

    I would recommend this to a friend