Customer Ratings & Reviews

I think it is important to have GEEK SQUAD protection. I have used it many times, over many years. I am very happy with their help. They are professional, knowledgeable and kind. And, when I am worried and upset I find they calm me down. Thank you.

Buying certified preowned? Its worth buying the extended warranty, especially if the item is still cheaper than MSRP with this plan included. Reduce ewaste, create local jobs, encourage right to repair, and save money while getting dope electronics and comprehensive coverage. Seriously, what is there to lose other than a few bucks? Helped me evem figure out how to turn off the child lock, because I am dumber than a sack of hammers. :3

Such a professional team, came in installed and left within 20 minutes. Service was great, employees were kind and informative.

Best service great workers and fast people. I love Best Buy will always shop. Send me gift card. ☺️

The agents delivered and mounted two big televisions above the fireplaces and wired them up. Everything went well.

4yr protection, peace of mind. best insurance so far with best buy.

Big size microwave, easy to use, ready to my family's

Very good Microwave for the price. I would recommend this to my friends. I love the size not to small not to large. Delivery was fast and on time.

Always recommend getting geek squad protection, it makes you feel secure and covers any wear and tear after owning the product for 2 years

Hopefully we won't need to use this! We trust Best Buy and the 2 year warranty wasn't terribly expensive.

These days have a warranty on your electronics or appliances is a must very great value and easy to use if something comes

Love these guys. So efficient. Do all the connecting and explain everything. Wouldn't have half my electronics without them.

Have always purchased protection and when I've had to use in the past have been super simple and they are always willing to helpm will always purchase protection plans from them.

This was a great thing to get I had a microwave that could not be fixed they gave me store credit to get a new one.

Haven't had to use it yet, but feel better having this protection. I am a dinosaur and can't handle electronics!

My freezer went out on my refrigator. The gentleman came out and had to call someone else out to repair it. Overall so far it's been worth it.

Haven’t needed to use geek squad service as of yet. However, I’m sure they’ll be available if a when I need them.

The technician was friendly, knowledgeable, and took the time to explain what was wrong with my laptop in terms I could actually understand. They diagnosed a failing hard drive and offered a few options, including data recovery and replacement. I appreciated that they didn’t push unnecessary upgrades or services.

The Geek Squad is great. Never had a problem they couldn't fix. Always pick them over product warranty.

Thanks Best Buy ! You have to protect your investments and I'm so glad I bought a extended protection plan .It makes me feel comfortable to know if something goes wrong with my product from Best Buy ,Geek Squad will come to the rescue !!! Thank Geek Squad !!!!!